Litigation Claims Examiner

Reserv Claims

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

SeniorLead

About the role

  • Investigate and gather all necessary information and documentation related to claims
  • Evaluate liability and damages
  • Negotiate and settle claims
  • Manage litigation cases related to auto claims disputes
  • Maintaining electronic files
  • Analyzing defense counsel's performance
  • Regularly reporting to the Claims Manager
  • Collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements

Requirements

  • Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
  • 10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
  • Transportation litigation (rideshare, auto, trucking, etc) is preferred but those with personal lines experience should still apply if they meet all other requirements.
  • You are not intimidated by an attorney, even if you are not one!
  • You are the driver of the litigation strategy for any particular claim.
  • You manage the discovery in the order and timing of events and hold attorney accountable
  • Understand transportation coverages.
  • Understand contractual risk transfer and additional insured forms
  • You have strong medical knowledge
  • You have a sense of urgency and understanding of how to manage time-sensitive demands
  • Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
  • Strong analytical and negotiation skills.
  • Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
  • Ability to professionally collaborate with all stakeholders in a claim
  • Have active adjuster license(s) and be willing to obtain all licenses within 45 days, including completing state required testing
  • Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development
  • Willingness to travel for client and claims needs
Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want.
  • Technology is something that should make your life easier, not harder!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claim handlinglitigation managementnegotiationanalysismedical knowledgetime managementcontractual risk transferunderstanding of transportation coveragesgood faith claim handling practicesstate statutes knowledge
Soft Skills
communicationanalytical skillsattention to detailproblem solvingcollaborationsense of urgencyindependencemotivationcourteousnessprofessionalism
Certifications
active adjuster license