Renmoney

Product Manager – Bills Payment

Renmoney

full-time

Posted on:

Location Type: Hybrid

Location: Lagos • Nigeria

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About the role

  • Own the **end-to-end product strategy** for all bill payment and transfer products, including:
  • Airtime and mobile data purchases
  • Utility bill payments (electricity, cable television, internet, etc.)
  • Bank-to-bank transfers
  • Translate Renmoney’s **long-term digital banking strategy** into a clear roadmap for payments.
  • Define how payments support:
  • Daily customer engagement
  • Deposit inflows and account usage
  • Cross-sell into savings and lending products
  • Define value propositions for different customer segments, including retail customers and small business users.
  • Own key performance indicators for payments, including:
  • Transaction volumes and values
  • Success and failure rates
  • Revenue from fees or commissions
  • Cost per transaction
  • Work closely with Finance to:
  • Optimize transaction pricing and incentives
  • Manage partner costs and margins
  • Track the impact of payments on deposit balances
  • Identify opportunities to improve unit economics without degrading customer experience.
  • Lead cross-functional delivery with:
  • Engineering teams building mobile, web, and backend systems
  • Design teams responsible for user experience
  • Operations and Customer Support teams handling exceptions and disputes
  • Write clear **Product Requirement Documents**, which describe what is being built, why it matters, and how success will be measured.
  • Prioritize initiatives based on customer impact, reliability, compliance, effort, and business value.
  • Ensure payment and transfer flows are fast, intuitive, and resilient, even during peak usage periods.
  • Ensure payments products meet regulatory and operational requirements, including:
  • Rules set by the **Central Bank of Nigeria**, which regulates banking and payment services
  • Requirements from the **Nigeria Inter-Bank Settlement System**, which operates national payment infrastructure
  • Data privacy rules under the **Nigeria Data Protection Regulation**
  • Partner with Risk and Compliance teams to manage:
  • Fraud risks
  • Transaction disputes and reversals
  • Customer protection and error handling
  • Represent payments initiatives in the **Product Governance Council**, which approves and oversees all product changes.
  • Own product relationships with external partners such as:
  • Payment processors
  • Utility service providers
  • Telecommunications companies
  • Define service-level expectations, which set standards for uptime, response times, and issue resolution.
  • Work with Legal, Procurement, and Operations to ensure partner integrations are scalable and compliant.
  • Improve adoption and repeat usage of bill payments and transfers through:
  • Simple onboarding and clear user flows
  • Transparent pricing and confirmations
  • Fast issue resolution when transactions fail
  • Use payments as a driver of daily engagement that increases:
  • Account funding
  • Customer lifetime value
  • Work with Analytics teams to understand usage patterns and identify growth opportunities.

Requirements

  • 6–10+ years of Product Management experience
  • Direct experience with payments, transfers, or transaction-heavy digital products
  • Experience working in regulated financial or fintech environments
  • Proven track record of delivering reliable, high-volume systems
  • Experience collaborating with Finance, Risk, Compliance, and Operations teams
  • **Skills & Competencies**
  • Strong understanding of payment flows and transaction lifecycles
  • Ability to balance speed, reliability, risk, and cost
  • Data-driven decision-making with strong execution discipline
  • Clear communicator, comfortable engaging senior leadership
  • High ownership mindset and attention to detail
  • **Nice-to-Have**
  • Experience with large-scale payment platforms or utility integrations
  • Exposure to fraud prevention or dispute management systems
  • Experience in high-growth fintech or digital banking environments
  • Familiarity with analytics and monitoring tools for transaction performance
Benefits
  • Opportunity to build products customers use **every day**
  • High-impact role at the heart of Renmoney’s digital banking strategy
  • Strong executive visibility and ownership
  • A chance to shape reliable, scalable payment infrastructure in Nigeria
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product strategypayment flowstransaction lifecyclesdata-driven decision-makinghigh-volume systemsfraud preventiondispute managementutility integrationsdigital bankingpayments
Soft Skills
clear communicatorhigh ownership mindsetattention to detailcollaborationexecution disciplinecustomer engagementprioritizationleadershipproblem-solvingadaptability