
Customer Program Manager
RENK Group
full-time
Posted on:
Location Type: Hybrid
Location: Augsburg • 🇩🇪 Germany
Visit company websiteJob Level
SeniorLead
Tech Stack
ERP
About the role
- Overall responsibility for national and international customer programs across the entire product lifecycle
- Primary point of contact for customers, government agencies, procuring authorities, end users and partner companies
- Responsible for commercial program targets (revenue, EBIT and cash)
- Management and oversight of order fulfillment taking into account technical, logistical, commercial and legal aspects
- Support in contract review and implementation, and monitoring of payment and delivery terms
- Planning, control and management of resources and milestones to meet contractual obligations
- Identification and management of risks and implementation of change requests
- Preparation of documents, reports, KPIs and presentations for internal and external stakeholders.
Requirements
- Master’s degree in Mechanical Engineering, Industrial Engineering or a comparable qualification
- At least 7 years of professional experience in international program, project or order/contract management
- Experience working with public-sector clients
- Knowledge of procurement and contract law is an advantage
- Professional experience in the defense industry
- Project management certification GPM/IPMA Level D or equivalent
- Familiar with ERP systems (e.g., SAP) and project management tools
- Business‑fluent German and English, both written and spoken
- Strong analytical and organizational skills.
Benefits
- 30 days of annual leave per year
- Fair and competitive compensation according to the IG Metall collective agreement, including special payments
- Support for fitness and wellbeing with Jobrad and Wellpass/EGYM
- Balanced meals in the company canteen
- Support for your personal and professional development
- Attractive employer contribution to the company pension plan
- Subsidy for eco‑friendly mobility across Germany.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementorder managementcontract managementrisk managementresource planninglogistics managementfinancial analysisKPI preparationcontract review
Soft skills
analytical skillsorganizational skillscommunication skillsstakeholder managementproblem-solving skillsleadership skillsnegotiation skillspresentation skillsteam collaborationcustomer relationship management
Certifications
GPM/IPMA Level Dproject management certification