Customer Service Agent

Renjoy

Customer Service Agent at Renjoy managing guest interactions and solving problems remotely. Providing clarity and solutions before, during, and after stays while embodying hospitality values.

Posted 4/25/2026full-timeRemote • 🇭🇳 HondurasMid-LevelSenior💰 $1,200 - $1,800 per monthWebsite

About the role

Key responsibilities & impact

Handle hard guest conversations across phone, text, and email
Provide pre-stay clarity and in-stay solutions
Own the problem and drive the solution

Requirements

What you’ll need

3+ years in customer service
Native or near-native English
Calm under pressure
Tech-comfortable

Benefits

Comp & perks

Paid time off
Annual team trip to Colorado

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer servicecalm under pressureproblem-solvingcommunicationinterpersonal skills