Support Representative

Renewed Vision

Customer Support Representative assisting customers with technical issues via calls and chats. Delivering training for Reseller and maintaining world-class support for users.

Posted 4/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle sales and technical support calls/chats
Provide customer and reseller training
Schedule phone calls and screen share sessions

Requirements

What you’ll need

Support background preferred
Experience using ProPresenter and other Renewed Vision products
General computer troubleshooting knowledge
Understanding of video production workflows
Critical thinking
Strong written communication
Quick typing skills
Ability to work independently and in a team

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Renewed Vision Website LinkedIn All Job Openings 11 - 50 employees Founded 2000 🤝 B2B ☁️ SaaS 📱 Media B2B
SaaS
Media Renewed Vision is a company specializing in live presentation and production software solutions. They offer a range of products including ProPresenter, ProVideoPlayer, ProVideoServer, and Scoreboard, focusing on delivering dynamic visuals and facilitating seamless production workflows. Their software is used across various industries such as worship, education, government, live sports, and entertainment to enhance the quality and professionalism of visual presentations. Renewed Vision's tools are designed for ease of use and high efficiency, making them suitable for both volunteers and professionals in live event settings. Support Representative Job not on LinkedIn 🔥 1 minute ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Handle sales and technical support calls/chats
Provide customer and reseller training
Schedule phone calls and screen share sessions 🎯 Requirements
Support background preferred
Experience using ProPresenter and other Renewed Vision products
General computer troubleshooting knowledge
Understanding of video production workflows
Critical thinking
Strong written communication
Quick typing skills
Ability to work independently and in a team Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Service Sales Representative 🔥 15 minutes ago NBCUniversal 10,000+ employees 📱 Media Website LinkedIn All Job Openings Customer Service Sales Representative in a remote role, focused on providing technical support and engaging with customers. Offering flexible shifts and opportunities for uncapped commission earnings. 🇺🇸 United States – Remote 💵 $16 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Support Automation Specialist 🔥 1 hour ago Billtrust 501 - 1000 💳 Fintech 🤝 B2B Website LinkedIn All Job Openings Customer Support Automation Specialist optimizing AI chatbot interactions to enhance customer experience. Driving performance metrics and AI-driven workflows within Billtrust’s customer support operations. 🇺🇸 United States – Remote 💵 $80k - $85k / year 💰 $200M Post-IPO Equity on 2021-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🦅 H1B Visa Sponsor Support Agent I 🔥 4 hours ago The Renaissance Network, Inc. 11 - 50 📚 Education 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Support Agent I in customer support enhancing experience and resolving issues for Renaissance Learning products. Manage interactions via phone, chat, and email while ensuring customer satisfaction. 🇺🇸 United States – Remote 💵 $34.9k - $40.2k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Senior Customer Experience Consultant – Conversational Design 🔥 5 hours ago TTEC Digital 1001 - 5000 🤖 Artificial Intelligence 🤝 B2B Website LinkedIn All Job Openings Conversational UI Dialog Designer shaping personality and conversational flow for AI-driven customer interactions. Collaborating with conversational AI engineers for exceptional customer journeys. 🇺🇸 United States – Remote 💵 $100k - $130k / year ⏰ Full Time 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Legal Support Specialist – Scheduling, Outreach 🔥 6 hours ago ABC Legal Services 201 - 500 🏢 Enterprise 🤝 B2B 📋 Compliance Website LinkedIn All Job Openings Legal Support Specialist managing court hearing coverage with scheduling and outreach at Docketly, part of ABC Legal Services. Focused on high-volume hearings and client communication in a fast-paced environment. 🇺🇸 United States – Remote 💵 $15 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

ProPresentervideo production workflowscomputer troubleshooting

Soft Skills

critical thinkingstrong written communicationquick typing skillsability to work independentlyability to work in a team