Medical Front Office Assistant – Float

Rehab United

Front Office Assistant overseeing patient experience in a family-owned physical therapy practice with multiple locations. Greet patients, manage schedules, and handle administrative tasks.

Posted 7/25/2026full-timePoint Loma • California • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while managing patient registration and appointment scheduling in a medical office environment. Proficient in maintaining confidentiality and handling financial transactions accurately.

Highest-signal resume keywords

Customer Service SkillsMedical Office ExperienceAttention to DetailTime ManagementMS Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient RegistrationInsurance VerificationAppointment SchedulingBasic Math SkillsFinancial Transactions

Soft Skills

Communication SkillsOrganizational SkillsProfessionalismComposure Under Pressure

Tools & Technologies

MS ExcelMS WordMS OutlookMS Teams

Industry Keywords

Medical Office ManagementPhysical Therapy ClinicPatient Confidentiality

About the role

Key responsibilities & impact

Greet and check-in patients when they arrive to the office.
Have patient complete required forms, obtains necessary signatures, and accurately enter the patient information for registration.
Ensure all insurance, personal, and health information is obtained and verified prior to each patient's appointment.
Maintain daily scheduling of patient appointments, and collaborate with therapists and Clinic Director to accommodate patient/therapist needs.
Respond to heavy volume of incoming calls for appointments and other requests.
Collect patient co-payments, deductibles, and prior balances.
Explain payment policy/billing procedures and financial responsibility to patients.
Prepare and properly file patient forms.
Balance daily monies and receipts, and ensure accuracy of fee tickets and batch summaries.
Perform other duties as assigned by management.

Requirements

What you’ll need

Superb customer service & communication skills
Attention to detail, organization & prioritization
Efficient time management, particularly in high pressure scenarios, while maintaining professionalism and composure
Simple math skills using whole numbers, common fractions, and decimals
Familiarity with MS Office, particularly Excel, Word, Outlook and Teams
Ability to grasp computer systems quickly
Ability to maintain confidentiality
Two or more years of medical office experience - Physical Therapy Clinic or Medical Office Management are a plus.

Benefits

Comp & perks

Medical, Dental, Vision and Life/AD&D benefit options
401(k) Retirement Program with Company Match
Vacation and Holiday Pay
Sick Pay (in accordance with State and City law)
Free Fit Societe gym membership
Discounts on Resolve Wellness massage therapy