
Debt Collection, Delinquent Accounts
REGIE DES EAUX GESSIENNES
full-time
Posted on:
Location Type: Office
Location: Saint-Genis-Pouilly • France
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About the role
- Proactively assist subscribers experiencing payment difficulties
- Process daily collection actions such as phone reminders and email handling
- Manage financial write-offs and litigation
- Ensure regular updating of property managers' records
- Respond to inquiries from the Public Treasury (tax authorities)
- Prepare detailed reports on the status of receivables and collection activities
- Perform regular analyses of subscriber accounts
- Maintain ongoing monitoring of legislative and regulatory developments in debt collection
- Provide daily support and assistance to finance, billing, and subscriber teams
Requirements
- Post-secondary diploma (Bac+2/3) or Bachelor's degree in Management, Accounting, or a related field
- Proven experience in a similar role
- Proficient with Microsoft Office (Office suite)
- Excellent verbal communication with strong writing and interpersonal skills
- Commitment to public service
- Ability to manage interactions with subscribers professionally
- Ability to work independently
- Aptitude for handling sensitive situations with diplomacy
- English proficiency is an asset
Benefits
- Annual bonus
- 13th-month salary
- 39-hour workweek with JRTT (compensatory time off)
- Meal vouchers
- Family health insurance (mutuelle) and provident coverage
- 1% housing assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial write-offslitigation managementreport preparationaccount analysisdebt collectionpayment processing
Soft Skills
verbal communicationwriting skillsinterpersonal skillsprofessionalismindependencediplomacy
Certifications
Bachelor's degreePost-secondary diploma