Compliance Specialist – Insurance Restoration
Regency Disaster Response Team
full-time
Posted on:
Location Type: Office
Location: Boynton Beach • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Monitor and maintain compliance with all TPA program guidelines and requirements across all job files
- Audit job documentation regularly to ensure completeness, accuracy, and adherence to SLAs (Service Level Agreements)
- Track TPA scorecards, metrics, and performance indicators; proactively identify and correct issues before they impact ratings
- Collaborate with project managers, estimators, and administrative staff to ensure files are properly documented and submitted
- Submit required reports, updates, and file reviews to TPAs and insurance partners on time
- Serve as the point of contact for all TPA compliance inquiries and updates, internally and externally
- Provide training and support to field and office staff regarding TPA compliance procedures
- Assist in updating internal processes and tools to meet evolving compliance standards
- Coordinate responses to TPA audits, file reviews, and appeals as needed
Requirements
- 2+ years of experience in TPA program administration, insurance compliance, restoration administration, or a similar operational role
- Strong knowledge of insurance industry protocols, TPA platforms (such as Alacrity, Contractor Connection, Sedgwick, etc.), and compliance standards
- Highly organized and detail-oriented; able to manage multiple deadlines and file requirements with precision
- Proficient in restoration industry software (e.g., DASH, XactAnalysis, Xactimate) and Microsoft Office Suite
- Excellent communication skills—both written and verbal
- Proactive problem-solving skills and a process-driven mindset
- Ability to work independently and as part of a cross-functional team
Benefits
- Comprehensive benefits (health, dental, vision)
- 401(k) with company match
- Paid time off and holidays
- A collaborative, professional environment that values integrity, accuracy, and continuous improvement
- Growth opportunities within a rapidly expanding company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
TPA program administrationinsurance compliancerestoration administrationauditingreportingcompliance proceduresproblem-solvingprocess improvementfile managementperformance metrics
Soft skills
highly organizeddetail-orientedexcellent communicationproactiveteam collaborationindependent worktime managementtraining and supportcross-functional teamworkprocess-driven mindset