Reception and Retail Specialist

Red Sea Global

Reception and Retail Specialist assisting with the administration and retail outlet at RSSE. Maintaining professional guest interaction and operational efficiency at the center.

Posted 8/2/2026full-time🇸🇦 Saudi ArabiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and a proven sales record while effectively managing retail operations and inventory. Capable of developing strategies to enhance guest experiences and drive profitability in a hospitality environment.

Highest-signal resume keywords

Proven Sales RecordCustomer Service ExcellenceInventory ManagementMicrosoft Office ProficiencyHospitality Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inventory ManagementSales Strategy DevelopmentRetail Operations PlanningCustomer Relationship ManagementBudget Management

Soft Skills

Excellent CommunicationDetail-OrientedSelf-MotivatedTeam CollaborationCultural Sensitivity

Industry Keywords

HospitalityReception IndustryGuest ExperienceDive Resort EnvironmentMarine Science

About the role

Key responsibilities & impact

Reporting directly to the Center Manager, assisting in the smooth running of the center asset
Assist the Senior Manager in the development of other centers at other assets
Maintain a professional appearance of the center
Ensure all sales are conducted in a professional manner
Work remotely and visit office as and when required
Manage inventory for preopening
Prepare retail stock for future years
Manage the purchasing budget
Ensure sufficient stock
Work alongside the Center Manager to develop and deliver the centre and necessary components
Support all RSSE during Delivery stage to ensure targets are achieved
Become familiar with the retail products in stock and activities in the area
Conduct all activities in a professional manner
Assist operation staff ensure all daily activities are safe and professional
Ensure up to date and accurate records are kept pertaining to retail activities
Plan and direct the day-to-day operations of a retail outlet according to company policy
Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals
Ensure customer needs are met, complaints are resolved, and service is quick and efficient
Attention to ethical business practices, safety, cleanliness, company appearance and uniform standards
Ensure retail products and displays are merchandised effectively to maximize sales and profitability
Establish and maintain effective working relationships with managers, co-workers, and the public
Maintain accurate inventory records and prepare orders from suppliers
Assist staff/students with course registration and/or rental equipment
Take bookings and answer questions about courses/activities/destinations

Requirements

What you’ll need

Hospitality track record
Proven sales record
Knowledge of the reception industry’s concepts, practices and procedures
Excellent standard of written and spoken English
Excellent communicator and public talking
Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude
Ability to self-motivate and deliver to agreed deadlines
Good time-keeping
Social media experience
Excellent salesperson
Highly detail-oriented
Guest experience oriented, social personality
Able to work with different cultures and nationalities
Ability to handle high-end clientele, superior level of customer service
Effectively manage guests’ requests and complaints
Able to work in a dive resort environment and follow professional grooming standards
Able to work both as part of a team and independently, and exercises sound judgment and discretion
Demonstrate the utmost confidentiality at all times
Proficient with Microsoft Office
Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education
Ability to deliver a magical guest experience
Able to assist with dive center administration and planning

Benefits

Comp & perks

Competitive salary
Flexible working hours
Professional development opportunities
Remote work options