Senior Manager – Dive Operations

Red Sea Global

Senior Manager overseeing dive operations for Galaxea, ensuring safety and operational excellence at Red Sea destination. Managing team and diving activities across multiple locations.

Posted 7/29/2026full-time🇸🇦 Saudi ArabiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in dive center management, ensuring operational readiness and compliance with safety standards while fostering a high-performing team. Possesses strong skills in guest service, marine conservation, and dive equipment management to enhance customer experiences and operational efficiency.

Highest-signal resume keywords

Certified PADI InstructorMinimum 500 Logged DivesDive Center Management ExperienceStrong Communication SkillsExtensive Diving Health and Safety Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dive Equipment ManagementUnderwater PhotographyVideography SkillsDive Retail OperationsOperational PlanningSales CoordinationGuest Experience ManagementSafety Standards ComplianceTraining and MentoringOrganizational Skills

Soft Skills

Exceptional Customer Service MindsetStrong Leadership CapabilitiesAdaptabilityTime ManagementCross-Cultural Awareness

Tools & Technologies

Microsoft Office Applications

Certifications & Qualifications

Valid Fit-to-Dive Medical Certification

Industry Keywords

Marine Conservation PrinciplesDive Safety ManualHospitalityDiving OperationsGuest Service

About the role

Key responsibilities & impact

Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.
Ensure the smooth, safe, and efficient day-to-day operation of the dive center.
Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.
Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.
Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.
Work remotely as required and attend office locations when operational or business needs dictate.
Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.
Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.
Oversee and ensure the safe and professional execution of all daily diving activities.
Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.
Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.
Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.

Requirements

What you’ll need

Certified PADI Instructor
Minimum of 500 logged dives
Certified at least 50 students across all core courses
Proven experience in dive center and/or resort management across multiple geographic locations
Strong background in dive business and/or resort operations
Demonstrated hospitality and guest service track record
Extensive diving health and safety experience
Experience operating in diverse global dive environments
Dive equipment management and maintenance oversight
Dive retail and commercial operations experience
Strong understanding of marine conservation principles
Valid Fit-to-Dive medical certification
Underwater photography and videography skills
Excellent written and spoken English
Strong communication, presentation, and public speaking skills
Exceptional customer service mindset with a proactive, “can-do” attitude
Flexible, open-minded, and adaptable approach to work and environment
Self-motivated with strong time management and deadline-driven delivery
Ability to guide dives that deliver a premium “wow” guest experience
Strong technical knowledge of dive equipment and maintenance standards
Highly detail-oriented with excellent organizational skills
Guest-experience focused with the ability to manage high-end clientele
Strong cross-cultural awareness and ability to work with diverse nationalities
Proven ability to handle guest feedback, requests, and complaints professionally
Commitment to the highest possible safety standards for guests and staff
Lead by example as a role model for professional conduct and behavior
Strong leadership and people management capabilities
Ability to work independently and as part of a team with sound judgment
Maintain strict confidentiality at all times
Proficient in Microsoft Office applications
Strong interest in marine science, conservation, research, and education
Ability to train and mentor staff to deliver exceptional guest experiences
Strong administrative, planning, and coordination capabilities

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities