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Patient Services Specialist
Recruiting.comPatient Services Specialist managing Patient Services Program applications for Cencora. Responsibilities include benefit verification, patient onboarding, and proactive communication with healthcare facilities and patients.
Posted 7/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $34,000 - $62,370 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Patient Services Program application processes, including benefit verification and prior authorizations, while effectively communicating with patients and facility staff. Proficient in managing high-cost prescriptions and ensuring adherence to medication protocols.
Highest-signal resume keywords
National CPhT CertificationPatient Services Program ManagementInsurance/Claims ProcessingMicrosoft Excel CompetenceOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefit VerificationPrior AuthorizationPatient Adherence ActivitiesMedication Dispensing CoordinationDocumentation Adherence Activities
Soft Skills
Effective CommunicationAttention to DetailProactive Problem SolvingTenacity
Tools & Technologies
Microsoft Word
Certifications & Qualifications
National CPhT Certification
Industry Keywords
Patient Assistance ProgramsPharmaceutical ProductsDrug Interactions
About the role
Key responsibilities & impact- Initiating, researching, completing, submitting, and tracking Patient Services Program applications for assigned facilities
- Conducting benefit verification and completing necessary third-party prior authorizations
- Performing documented adherence activities
- Coordinating dispensing for specialty medications, high-cost prescriptions, and/or infusion medications
- Interacting proactively with facility staff, patients, payers, and patient assistance programs (PAP)
- Completing patient adherence activities that may include notification of upcoming refills
- Resolving barriers proactively that may affect reimbursement at assigned facilities
Requirements
What you’ll need- National CPhT certification required
- 2+ years of directly related or relevant experience
- Ability to communicate effectively both orally and in writing
- Strong organizational skills; attention to detail
- Ability to work quickly and accurately under time and volume constraints
- Ability to be proactive and tenaciously seek solutions under minimum supervision to improve customer satisfaction
- Demonstrated competence in Microsoft Excel and Word
- Familiarity with insurance/claims processing, pharmaceutical products, services, software, and drug interactions
Benefits
Comp & perks- Health insurance
- Dental insurance
- Vision insurance
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Professional development resources
- Employee resource groups
- Volunteer activities