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Administration & Co-Pay Assistant
Recruiting.comAdministration & Co-Pay Assistant role supporting patient and provider support in Canada. Performing administrative tasks and managing copayment requests while collaborating with various departments.
About the role
Key responsibilities & impact- Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems
- Responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
- Liaise with Program managers to ensure copayment KPIs are met
- Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
- Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
- Establishes and maintains office files, makes appointments and arranges meeting rooms
- Compiles information from various sources and utilizes the information for generating reports
- Audits and maintains various reports specific to business location by checking for errors
- Updates and maintains pertinent business information via computer or department files
- Assists with various scheduled and unscheduled projects occurring in the department
- Drafts and types correspondence and/or presentations to be sent to internal and external contacts
- Responsible for managing multiple projects for many departments within a business segment or across multiple business segments
Requirements
What you’ll need- Post-secondary education in a related field
- 3-5 years’ experience in an administrative role in a pharmaceutical setting
- In-depth knowledge of the Microsoft Office Suite of applications
- Proven accuracy when processes large amounts of data
- Adaptability to change and to learn new skills as required
- Bilingual, French/English preferred
Benefits
Comp & perks- medical, dental, and vision care
- backup dependent care
- adoption assistance
- infertility coverage
- family building support
- behavioral health solutions
- paid parental leave
- paid caregiver leave
- training programs
- professional development resources
- mentorship programs
- volunteer activities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data processingreport generationfile maintenanceproject managementcorrespondence drafting
Soft Skills
adaptabilityaccuracycommunicationorganizational skillsmultitasking
Certifications
post-secondary education