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Administration & Co-Pay Assistant
Recruiting.comAdministration & Co-Pay Assistant role supporting patient and provider support in Canada. Performing administrative tasks and managing copayment requests while collaborating with various departments.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data processingreport generationfile maintenanceproject managementcorrespondence drafting
Soft Skills
adaptabilityaccuracycommunicationorganizational skillsmultitasking
Tools & Technologies
Microsoft Office Suiteelectronic payment processingfiling systems
Certifications & Qualifications
post-secondary education
Industry Keywords
administrative rolepharmaceutical settingcopayment processingKPI management
About the role
Key responsibilities & impact- Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems
- Responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
- Liaise with Program managers to ensure copayment KPIs are met
- Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
- Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
- Establishes and maintains office files, makes appointments and arranges meeting rooms
- Compiles information from various sources and utilizes the information for generating reports
- Audits and maintains various reports specific to business location by checking for errors
- Updates and maintains pertinent business information via computer or department files
- Assists with various scheduled and unscheduled projects occurring in the department
- Drafts and types correspondence and/or presentations to be sent to internal and external contacts
- Responsible for managing multiple projects for many departments within a business segment or across multiple business segments
Requirements
What you’ll need- Post-secondary education in a related field
- 3-5 years’ experience in an administrative role in a pharmaceutical setting
- In-depth knowledge of the Microsoft Office Suite of applications
- Proven accuracy when processes large amounts of data
- Adaptability to change and to learn new skills as required
- Bilingual, French/English preferred
Benefits
Comp & perks- medical, dental, and vision care
- backup dependent care
- adoption assistance
- infertility coverage
- family building support
- behavioral health solutions
- paid parental leave
- paid caregiver leave
- training programs
- professional development resources
- mentorship programs
- volunteer activities