Data Entry Coordinator

Recruiting.com

Data Entry Coordinator at Cencora responsible for handling prescription requests and communication with physician offices. Ensuring accurate documentation and executing necessary follow-up processes.

Posted 5/29/2026full-timeRemote • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Must convey professional communication with physician offices at all times both orally and written.
Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx/ScriptMed.
Answers and resolves internal inquiries within committed timeframes.
Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.
Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.
Complies with all appropriates policies, procedures, safety rules and regulations.
Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.
Understand the requirements for inbound image documents, including how the documents should be organized/attached in pharmacy management systems.
Execute the required steps based upon inbound document type and program requirements for creating patient profiles and/or new referrals.
When required, maintain answering of main pharmacy line and transfer inbound callers to correct extension based upon reported drug/program.
Performs other duties as assigned.

Requirements

What you’ll need

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education.
Normally requires three (3) years of experience in a healthcare related call center environment, pharmacy physician's office or social service environment.
Pharmacy technician active registration with the State Board of Pharmacy required.
Strong oral and communication skills necessary.
Computer literacy with MS Office application such as Outlook, Word, Excel, Access.
Excellent written and oral communication skills.
Strong time management, organization skills, initiative, professional demeanor and positive attitude.
Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative.

Benefits

Comp & perks

Health insurance
Dental care
Vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Training programs
Professional development resources
Opportunities to participate in mentorship programs
Employee resource groups
Volunteer activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

documentationcommunicationinbound document managementpatient profile creationreferral management

Soft Skills

oral communicationwritten communicationtime managementorganizationinitiativeprofessional demeanorpositive attitudeattention to detailself-motivatedproactive

Certifications

Pharmacy technician registration