Retail Sales Specialist

Recruiting.com

Generics Sales Specialist driving business with retail pharmacy customers at Cencora. Utilizing data-driven insights and consultative selling to create outstanding customer experiences.

Posted 5/22/2026full-timeRemote • Arizona, Colorado, Illinois, New York, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $25 per hourWebsite

About the role

Key responsibilities & impact

Drives Generic sales in a targeted group of accounts.
Achieves monthly sales/activity goals established in conjunction with department manager.
Monitors and analyzes reports and data to measure profitability growth of PRxO generics; develops and implements strategies to ensure continued success of that growth.
Demonstrates meticulous follow-through when interacting with customers; tailors solutions and sales messages to meet the customer’s needs and continuously follows up to capture additional business and revenue opportunity.
Use of the HUB will be mandatory to update customer activity to ensure visibility to the field sales counterparts.
Updates existing customers on any new programs, promotional activity, promote different pricing strategies, new/existing products and services as well as inquiries and assists with any current issues or unresolved problems.
Collaborates with Field Sales, specifically the Sales Executive role, to create account-specific strategies taking into consideration such factors as customer's vision and goals, current PRxO sales and compliance, and generics best practices.
Develops a deep understanding of customer needs through dialogue; develops competitive knowledge at both the market level (e.g., services provided by competitors) and the specific customer level (e.g., what is the specific competitive environment for this customer) to teach the customer and tailor the solution allowing for targeted and appropriate application of ABDC Suite of Solutions.
Partners with Corporate Generics team and other Generic Directors to implement a single, consistent PRxO approach.
Aligns on a single set of components to incorporate in account-specific compliance and new sales strategies.
Supports and executes individual programs to drive PRxO sales (e.g., new product launches, brand drug conversion, compliance efforts.
Provides feedback, industry knowledge and specific recommendations to Corporate Generics team on programs, policies, products and prices.
Must be willing to travel on a limited basis to annual meetings.
Performs related duties as assigned.

Requirements

What you’ll need

Associate's degree in business administration, sales, marketing or similar vocations or equivalent experience
2+ years sales, customer relationship management, pharmaceutical sales, or a related role
Ability to adjust to daily product/procedure changes
Ability to build and maintain customer relationships/committed to customer satisfaction
Competent understanding of sales management, sales planning and goal setting, successful strategic and Challenger selling techniques, and related information
Ability to communicate effectively, both orally and in writing, for the purpose of disseminating information
Strong interpersonal skills; ability to develop and maintain cooperative working and business relationships
Ability to interpret customer financial data and develop successful strategies to deal with financial issues that are identified
Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace
Strong creativity skills; focused and disciplined
Competent understanding of Customer Value Chain
Working knowledge of computers necessary to operate effectively with company systems and programs

Benefits

Comp & perks

Health insurance
Dental care
Vision care
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Paid parental leave
Paid caregiver leave
Professional development resources
Training programs
Mentorship programs
Employee resource groups
Volunteer activities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales managementsales planninggoal settingstrategic sellingChallenger sellingcustomer relationship managementfinancial data interpretationcompetitive analysisCustomer Value Chainpharmaceutical sales

Soft Skills

customer satisfactioneffective communicationinterpersonal skillsrelationship buildingcreativitydisciplineadaptabilityproblem-solvingcollaborationfollow-through

Certifications

Associate's degree in business administrationAssociate's degree in salesAssociate's degree in marketing