Administration and Co-Pay Associate

Recruiting.com

Administrative role managing copayment requests and liaising with various departments at Cencora. Ensuring accurate processing and maintaining relationships in support of patient and provider services.

Posted 5/19/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Performs general administrative tasks such as handling mail, typing, and maintaining filing systems for the program
Processes copayment requests for patients, pharmacies, and/or physicians for programs offering copay assistance
Liaises with Program managers to ensure copayment KPIs are met
Liaises with ISI Accounting to ensure proper payment timeframes and accurate payments
Liaises with 3rd party payment administrator for accurate electronic payment processing
Establishes and maintains office files, makes appointments, and arranges meeting rooms
Compiles information from various sources for generating reports
Audits and maintains various reports checking for errors, inconsistencies or discrepancies
Updates and maintains pertinent business information via computer or department files
Assists with various scheduled and unscheduled projects in the department
Drafts and types correspondence and/or presentations for internal and external contacts
Manages multiple projects for many departments within a business segment or across multiple segments
Interacts with inter-departmental associates and management for workload resolution
Maintains and promotes positive and professional working relationships
Complies with all appropriate policies, procedures, safety rules, and regulations
Reports all Adverse Events to the assigned units/departments

Requirements

What you’ll need

Post-secondary education in a related field
3-5 years’ experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications
Proven accuracy when processes large amounts of data
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French/English preferred

Benefits

Comp & perks

Health insurance
Dental care
Vision care
Comprehensive suite of benefits focusing on wellness
Training programs
Professional development resources
Mentorship programs
Paid parental leave
Paid caregiver leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data processingreport generationauditingfiling systems managementcorrespondence draftingproject managementcopayment processingpayment processing

Soft Skills

communicationinterpersonal skillsindependenceteamworkadaptabilityrelationship management