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HR Technology Specialist II
Recruiting.comHR Technology Specialist providing user support and managing Workday configurations for global associates. Focusing on process enhancements and SOX compliance in HR technology operations.
About the role
Key responsibilities & impact- Responsible for User Support of associates across the enterprise (North America and Non-North America) via Support Mailboxes and Case.
- This role will initially provide user support and participate in testing, test script development and verification of configurations tied to Workday's time and attendance module (Time Tracking, Time Off and Absence).
- Identifies requirements, resolves issues, provides user direction on system functionality and escalates more complex issues in compliance with defined SLAs.
- Supports COE project work and configuration changes/enhancements in Workday.
- Acts as the Workday security administrator by adding/changing/deleting and reviewing user access; adds new fields, troubleshoots access and population issues, makes corrections and updates security profiles in accordance to SOX issue process.
- Creates custom reports per business requirements such as termination, turnover headcount, talent, recruiting, finance, payroll, HRMS legal reports, and ad-hoc.
- Collaborates with HR Business Partners and Managers in the business to create efficient HR processes.
- Operates as the liaison between internal and external auditors for SOX compliance issues.
Requirements
What you’ll need- Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education; normally requires a minimum of 3-5 years directly related and progressively responsible experience.
- Good analytical and problem-solving skills to evaluate business problems and apply applications knowledge to identify appropriate solutions.
- Prior Workday experience required.
- Demonstrate knowledge of project management process.
- Good interpersonal skills; effective team player.
- Strong decision-making skills.
- Strong customer service skills.
- Ability to communicate effectively both orally and in writing.
- Ability to prioritize workload and consistently meet deadlines.
- Strong organizational skills; attention to detail.
- Kronos and/or SharePoint experience a plus.
- Knowledge of MS Office (Word, Excel, PowerPoint).
- Multi-language skills a plus.
Benefits
Comp & perks- Benefit offerings outside the US may vary by country and will be aligned to local market practice.
- Reasonable accommodations to individuals with disabilities during the employment process.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Workdaytime trackingtime offabsence managementcustom reportingSOX complianceproject managementanalytical skillsproblem-solvinguser access management
Soft Skills
interpersonal skillsteam playerdecision-makingcustomer serviceeffective communicationorganizational skillsattention to detailability to prioritizetime managementcollaboration