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Field Case Manager – 12-month contract
Recruiting.comField Case Manager at Cencora guiding patients and healthcare providers throughout medication journeys. Balancing remote work and in-person connections with healthcare professionals.
About the role
Key responsibilities & impact- Serves as the primary contact for physicians
- Communicates with patient as needed and program stakeholders
- Educates healthcare providers and their staff on program services
- Reviews patient charts and ensures completion of required documentation
- Takes full ownership of the special authorization process
- Provides ongoing communication, updates, and guidance to physicians
- Adapts program elements to meet unique needs of healthcare providers
- Other duties as assigned
Requirements
What you’ll need- Registered Nurse (RN) or related degree (BSc in Pharmacy or other Science degrees)
- Knowledge of public or private third-party reimbursement arena
- Bilingualism is an asset (requirement for province of Quebec)
- Previous Case Manager experience is an asset
- Exceptional customer service and interpersonal skills
- Ability to manage multiple tasks and priorities
- Comprehension of medical terminology
- Strong analytical and organizational skills
- Ability to engage with a physician and his/her staff
- Excellent time management skills
- Ability to work autonomously in a remote setting
- Ability to communicate effectively both orally and in writing in English and French
- Strong computer skills and knowledge of Microsoft Office
- Hold and maintain a valid, non-expired, unrestricted driver’s license and possess a car
- Must have a private, dedicated home office space
Benefits
Comp & perks- medical, dental, and vision care
- backup dependent care
- adoption assistance
- infertility coverage
- family building support
- behavioral health solutions
- paid parental leave
- paid caregiver leave
- training programs
- professional development resources
- mentorship programs
- volunteer activities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Registered Nurse (RN)BSc in Pharmacymedical terminologyCase Manager experience
Soft Skills
customer serviceinterpersonal skillsanalytical skillsorganizational skillstime managementability to manage multiple tasksability to communicate effectivelyability to work autonomously
Certifications
valid driver's license