Administrator II – System & Applications Administration

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Administrator II managing operational activities within the SAP Ariba platform at Cencora. Collaborating with internal IT teams to deliver business process solutions and support tickets.

Posted 4/14/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

Perform day-to-day operational activities within the SAP Ariba platform.
Monitor system performance, health checks, and availability.
Must know SAP Ariba modules: SLP, Sourcing, Contracts and Buying/Invoicing.
Have active knowledge of establishing and administering catalogs.
Execute routine maintenance tasks and system housekeeping activities.
Work assigned support tickets through Service Now to resolution within defined SLO timeframes.
Troubleshoot and resolve technical issues, user problems, and system errors.
Escalate complex issues to appropriate technical teams or SAP support when necessary.
Maintain detailed ticket documentation and resolution records.
Collaborate with Cencora Ariba administrators to design and implement new business processes on the platform administration.
Must know how to configure workflow approvals, business rules, and system parameters within SAP Ariba.

Requirements

What you’ll need

Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
2+ years of directly-related or relevant experience, preferably in application support or system/application/database administration.
Preferred Certifications: Salesforce Certified Administrator, Microsoft Certified Systems Administrator (MCSA), Microsoft Certified IT Professional, ITIL, ITSM Certifications.

Benefits

Comp & perks

Benefit offerings outside the US may vary by country and will be aligned to local market practice.
The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SAP AribaSLPSourcingContractsBuyingInvoicingworkflow approvalsbusiness rulessystem parameterstroubleshooting

Soft Skills

collaborationproblem-solvingdocumentationcommunicationtime management

Certifications

Salesforce Certified AdministratorMicrosoft Certified Systems Administrator (MCSA)Microsoft Certified IT ProfessionalITILITSM Certifications