Human Resources

• Responsible for User Support of associates across the enterprise (North America and Non-North America) via Support Mailboxes and Case
• This role will initially provide user support and participate in testing, test script development and verification of configurations tied to Workday's time and attendance module (Time Tracking, Time Off and Absence)
• Management Tools
• Identifies requirements, resolves issues, provides user direction on system functionality and escalates more complex issues in compliance with defined SLAs
• Supports COE project work and configuration changes/enhancements in Workday, myHR Portal, Kronos and other HR technologies
• Acts as the Workday security administrator by adding/changing/deleting and reviewing user access
• Review Benefits, Payroll, and HCM interfaces and load programs
• Work with Manager of HR Technology to set up successful transmission of files
• Escalate any issue or errors to the Integration SMEs
• Creates custom reports per business requirements
• Responsible for user testing of outstanding SOX issues for HRMS system
• Responsible for system upgrades and process adjustments based on client feedback and requirements
• Collaborates with HR Business Partners and Managers in the business to create efficient HR processes
• Operates as the liaison between internal and external auditors for SOX compliance issues
• Sets up monthly processes within Workday process scheduler and monitors nightly completion.

HR Technology Specialist II

HR Executive

HR Operations Associate

HR Operations Analyst I

HR Consultant