EndPoint Support Analyst
Recruiting.com
full-time
Posted on:
Location Type: Office
Location: Brooks • Kentucky • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide operational support of endpoint devices used within the organization
- Troubleshoot IT-related problems and provide input/recommendations to endpoint hardware and software technologies
- Coordinates the deployment of new or upgraded images, software and hardware for multiple endpoints
- Provides Level 2 and 3 issue assessment and resolution of problems
- Implements contingency plans including reliable backup and restore procedures as needed
Requirements
- Bachelor’s Degree in Computer Science, certifications or equivalent work experience
- Typically has 3-5 years in functional position or related work experience, education or training
- Proficiency in technical support for endpoint devices
- Experience in troubleshooting IT-related problems
- Familiarity with endpoint hardware and software technologies
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supporttroubleshootingendpoint deviceshardware technologiessoftware technologiesimage deploymentbackup proceduresrestore proceduresissue assessmentproblem resolution
Certifications
Bachelor’s Degree in Computer Science