Salary
💰 $56,500 - $83,270 per year
About the role
- Support Cencora's MWI Animal Health veterinary and livestock production solutions
- Remote role in Kansas and Colorado traveling to customer sites in NW Kansas and Eastern Colorado
- On-site installation, configuration and maintaining of computer systems and network infrastructures in cattle feeding and dairy operations
- Deliver exceptional customer service and support to customers and other departments within Micro Technologies/MWI
- Perform computer hardware installation, training, maintenance, diagnostics & replacement
- Provide virus removal and basic OS troubleshooting
- Climb grain legs and perform networking cable runs
- Cover local day travel, occasional long distance overnight travel, and rotating weekend on-call schedule
- Perform other duties as assigned
Requirements
- On-site installation, configuration and maintenance of computer systems, computers, software & network infrastructures
- Strong planning, problem-solving, decision-making skills
- Communicate directly with customers
- Computer hardware installation, training, maintenance, diagnostics & replacement of Servers, Computers, Switches, Modems, Routers, Wired & Wireless Infrastructure Hardware
- Experience in virus removal
- Available for local day travel; occasional long distance overnight travel
- Available to cover rotating weekend On-Call schedule
- Ability to climb grain legs and similar structures
- Ability to do coaxial and networking cable runs
- Strong network experience preferred
- Basic OS troubleshooting (preferred) and some basic knowledge of Linux preferred but not required
- Experienced in Windows XP, Vista 7 & 8 troubleshooting
- Experience supporting 1 to 20 computers/workstations
- Fully qualified to perform technical tasks listed
- Motivated, reliable, trustworthy
- Motivated to learn and adapt
- Eligible to drive a DOT certified vehicle (CDL not required)
- Ability to maintain a DOT log book
- Good driving record to pass MVR: no more than 3 moving violations/accidents in past 3 years; no more than 2 in past year; no major convictions in last 5 years
- Decision making, problem solving, reasoning, teamwork, customer service, flexible/adaptable, time management, sense of urgency, project management, know the customer and the market