Senior Director, Enterprise Quality Governance – International Distribution Services
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇪 Ireland
Visit company websiteJob Level
Senior
About the role
- Support the VP with the implementation of Enterprise Quality (EQ) strategic plans to support organizational quality goals and provide direct guidance to business quality leaders operating in the pharmacy services arena, including a healthcare practice service operation.
- Liaison and Support for EQ Advisors: for support on quality metrics, follow-up, outlier management and tracking improvement activities.
- Work with quality business leaders and GQC to prioritize strategy for the development, standardization, harmonization, and continuous improvement of the global regulatory and quality governance program.
- Provide oversight for assigned regions and BUs with guidance for the implementation of operating procedures intended to comply with applicable regulatory requirements, practice standards and corporate quality policy.
- Assure that operational business quality systems have implemented the seven elements of quality and can report performance KPIs to the Global Quality Council and executive leadership.
- Support, articulate, and gain alignment across the organization for the COR regulatory/quality strategy and lead the creation of related procedures and policies.
- Foster a culture of continuous regulatory and health authority inspection/accreditation preparedness and serve as an escalation point for quality issues, inspection and accreditation support.
- Participate in planning activities for operating budgets and forecasts; manage team and personal expenses to ensure operational expense goals are met.
- Monitor and communicate all new, modified, and/or existing state, country/regional/federal and/or local regulations to the legal regulatory team to ensure appropriate changes are communicated to have BUs amend their procedures, processes, and methods to comply with new changes.
- Participate, assist and provide guidance in any external quality related inspection, audit, and/or investigation from any healthcare regulatory or accreditation authority, if requested as well as for Client, Customer or for Quality related certification.
Requirements
- Completion of a four-year bachelor’s degree program or equivalent is required.
- Normally requires a minimum of eight (8) years of related experience in pharmacy operations and/or services
- Experience in highly regulated environments, overseeing quality compliance, and operational excellence.
- Experience managing remote associates in a complex, matrix organization is preferred.
- Active, non-restricted Pharmacist license required.
- Certifications such as Certified Quality Management or Auditing is preferred.
- Ability to communicate effectively both orally and in writing.
- Strong leadership skills.
- Requires willingness to travel globally, with anticipated travel around 30% based on business needs.
- Proficient with Microsoft Office applications.
Benefits
- Benefit offerings outside the US may vary by country and will be aligned to local market practice.
- The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality metricsoutlier managementcontinuous improvementregulatory complianceoperating proceduresperformance KPIsquality systemsauditinspectionaccreditation
Soft skills
communicationleadershiporganizational skillsteam managementalignmentproblem-solvingcollaborationadaptabilitystrategic planningcultural awareness
Certifications
Pharmacist licenseCertified Quality ManagementCertified Quality Auditor