Single point of contact for the program with physicians
Educate physicians and/or their staff on various program services
Provide therapy guidelines to manage physician expectations with respect to reimbursement
Consult patient charts in order to effectively complete necessary paperwork to obtain coverage
Assist MDs in completing Special Authorization (SA) forms, enrolment forms, prescription renewals, and other documentation
Provide ongoing updates to physicians on their patients
Customize current program elements to meet the needs of assigned physicians: adjust based on in-clinic and remote MD needs
Identify areas for risk and foster proactive, continued quality improvement
Work collaboratively with other team members in various roles to coordinate the patient journey
Participate in scheduled physician meetings with sales representatives
Attend Continuous Medical Education events and report new activities
Regular travel to various physician offices
Adverse Event reporting
Adhoc duties as assigned
Requirements
Registered nurse (RN)
Related degree may be considered (pharmacists, science degrees) or equivalent transferable skills
Experience in public or private third party reimbursement arena, pharmaceutical sales, managed care, or clinical support, or related experience an asset
Bilingualism is an asset (requirement for province of Quebec)
Previous Case Manager experience an asset
Basic CCPE an asset
Exceptional customer service and interpersonal skills
Ability to manage multiple tasks and priorities at once
Comprehension of medical terminology
Strong analytical and organizational skills
Ability to analyze current enrollment volume by MD
Excellent time management skills & sense of urgency
Ability to collaborate effectively with program associates
Hold and maintain a valid, non-expired, unrestricted driver’s license and possess a car
Must have a private, dedicated home office space that accommodates equipment supplied by Innomar Strategies
Benefits
Health insurance
Dental care
Vision care
Paid parental leave
Paid caregiver leave
Backup dependent care
Adoption assistance
Infertility coverage
Family building support
Behavioral health solutions
Professional development resources
Mentorship programs
Employee resource groups
Volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.