Recruiting.com

Field Case Manager

Recruiting.com

full-time

Posted on:

Location Type: Hybrid

Location: Winnipeg • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Single point of contact for the program with physicians
  • Educate physicians and/or their staff on various program services
  • Provide therapy guidelines to manage physician expectations with respect to reimbursement
  • Consult patient charts in order to effectively complete necessary paperwork to obtain coverage
  • Assist MDs in completing Special Authorization (SA) forms, enrolment forms, prescription renewals, and other documentation
  • Provide ongoing updates to physicians on their patients
  • Customize current program elements to meet the needs of assigned physicians: adjust based on in-clinic and remote MD needs
  • Identify areas for risk and foster proactive, continued quality improvement
  • Work collaboratively with other team members in various roles to coordinate the patient journey
  • Participate in scheduled physician meetings with sales representatives
  • Attend Continuous Medical Education events and report new activities
  • Regular travel to various physician offices
  • Adverse Event reporting
  • Adhoc duties as assigned

Requirements

  • Registered nurse (RN)
  • Related degree may be considered (pharmacists, science degrees) or equivalent transferable skills
  • Experience in public or private third party reimbursement arena, pharmaceutical sales, managed care, or clinical support, or related experience an asset
  • Bilingualism is an asset (requirement for province of Quebec)
  • Previous Case Manager experience an asset
  • Basic CCPE an asset
  • Exceptional customer service and interpersonal skills
  • Ability to manage multiple tasks and priorities at once
  • Comprehension of medical terminology
  • Strong analytical and organizational skills
  • Ability to analyze current enrollment volume by MD
  • Excellent time management skills & sense of urgency
  • Ability to collaborate effectively with program associates
  • Hold and maintain a valid, non-expired, unrestricted driver’s license and possess a car
  • Must have a private, dedicated home office space that accommodates equipment supplied by Innomar Strategies
Benefits
  • Health insurance
  • Dental care
  • Vision care
  • Paid parental leave
  • Paid caregiver leave
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family building support
  • Behavioral health solutions
  • Professional development resources
  • Mentorship programs
  • Employee resource groups
  • Volunteer activities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Registered nurseCase Manager experienceMedical terminologyReimbursementSpecial Authorization formsPrescription renewalsPatient chart consultationQuality improvementAnalytical skillsCustomer service
Soft skills
Interpersonal skillsTime managementOrganizational skillsCollaborationAbility to manage multiple tasksSense of urgencyCommunication skillsAdaptabilityProblem-solvingProactive approach
Certifications
Registered nurse (RN)Basic CCPE
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