Director, Resource Management

Real Chemistry

Director of Resource Management leading resource strategy and operations for Real Chemistry's healthcare services. Ensuring data-driven staffing decisions and financial performance in a dynamic environment.

Posted 6/16/2026full-timeBoston • Illinois, Massachusetts, New Jersey • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own end-to-end resourcing across assigned Business Units and capabilities
Make informed, data-driven staffing decisions that align to project needs, client delivery expectations, and business priorities.
Lead resolution of complex or high-stakes staffing challenges, acting as a senior escalation point within the RM function.
Balance client delivery, employee experience, and financial performance in all staffing decisions.
Provide senior-level guidance on prioritization across competing demands, influencing stakeholders across a matrixed organization.
Oversee freelancer and external resource utilization, ensuring spend aligns to budget and margin targets.
Own and maintain forward-looking resourcing forecasts in partnership with Department and Capability Leads.
Proactively identify capacity risks and skill gaps, and recommend solutions (e.g., hiring, upskilling, freelance, outsourcing).
Support workforce planning through level analysis, capacity modeling, and organizational design inputs.
Partner with HR and Talent Acquisition to align hiring strategies to current and future demand.
Take accountability for achieving billability and utilization targets across the Business Unit.
Partner closely with Finance to evaluate performance, identify risks (e.g., overservice), and optimize margin.
Deliver monthly performance reporting with clear insights and actionable recommendations.
Contribute to discussions around scoping, pricing, and delivery models, ensuring resourcing implications are understood.
Champion consistent application of Resource Management best practices across the organization.
Drive process improvements in partnership with Operations and Finance (e.g., reporting, tooling, workflows).
Ensure Workfront (or equivalent tools) are used effectively for allocations, forecasting, and reporting.
Improve cross-functional collaboration and data quality to elevate the impact of Resource Management.
Lead, mentor, and develop Resource Managers and Resource Associates.
Support onboarding, training, and growth of the team to build capability and consistency.
Conduct regular 1:1s, contribute to performance reviews, and support goal setting and development plans.
Model best practices in stakeholder management, analytical rigor, and strategic thinking.
Foster a proactive, solutions-oriented, and commercially aware team culture.

Requirements

What you’ll need

10+ years of experience in Resource Management, Workforce Planning, or Operational Staffing, with 2–3+ years in a leadership role
Experience operating in a complex, matrixed professional services or agency environment (healthcare experience strongly preferred)
Strong understanding of cross-functional team structures and integrated delivery models
Strong financial acumen, including billability, utilization, forecasting, and margin management
Proven ability to influence and drive alignment across senior stakeholders without direct authority
Excellent analytical and reporting skills, with the ability to translate data into actionable insights
Experience with enterprise resourcing and workflow tools (e.g., Workfront or similar)
Demonstrated success in driving process improvements and operational efficiency

Benefits

Comp & perks

free snacks to keep you running all day long
generous holiday and paid time off
options for private medical, dental, and vision plans
support in saving for the future
mental wellness coaching and support
access to more than 13,000 online classes with LinkedIn Learning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

resource managementworkforce planningoperational staffingfinancial acumenforecastingmargin managementanalytical skillsreportingprocess improvementsoperational efficiency

Soft Skills

leadershipstakeholder managementstrategic thinkinginfluencingteam developmentproblem-solvingcommunicationcollaborationmentoringdecision-making