Vice President, Client Services – Biotech

Real Chemistry

Vice President overseeing client services and driving biotech medical affairs initiatives. Leading high-performing teams and ensuring client satisfaction with multimillion-dollar portfolios in a global agency.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesLead💰 $190,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a primary strategic partner to senior client stakeholders, influencing brand vision.
Lead and support high-performing account teams, ensuring clear roles and strong collaboration.
Oversee integrated business planning, forecasting, and alignment across multiple portfolios.
Establish success metrics and champion continuous optimization through data-driven insights.
Mentor senior account leaders, fostering a culture of high performance and talent development.
Direct large-scale budgets, staffing models, and resource allocation for profitability.
Partner with internal and client teams to uphold medical, legal, and regulatory standards.
Identify and lead organic growth opportunities and spearhead new business efforts.
Support activities that promote the Biotech Center of Excellence and translate agency capabilities.

Requirements

What you’ll need

Bachelor’s degree in business or related field; advanced degree preferred.
10+ years of experience in healthcare agency leadership, medical affairs, or pharmaceutical/biotech industries.
Proven track record managing multimillion-dollar portfolios, including ownership of $5M–$10M+ in annual revenue.
Expertise in medical affairs planning and strategy and publications within healthcare with strong experience within the biotech sector.
Demonstrated success with independently building and scaling accounts, including growing new business with strong expansion potential.
Experience leading large, cross-functional teams in complex, matrixed environments.
Exceptional executive communication, negotiation, and relationship-building skills.
Strong ability to lead strategic conversations with client C-suite executives and medical leadership, both in support of new business opportunities and within existing account relationships.
Travel: Moderate overnight/weekend travel (up to 30%).

Benefits

Comp & perks

Health insurance
Generous holiday and paid time off
Options for private medical, dental, and vision plans
Mental wellness coaching and support
Access to more than 13,000 online classes with LinkedIn Learning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business planningforecastingdata-driven insightsbudget managementresource allocationmedical affairs planningstrategy developmentaccount managementportfolio managementrevenue growth

Soft Skills

leadershipcollaborationmentoringcommunicationnegotiationrelationship-buildingstrategic thinkinginfluencingteam managementtalent development

Certifications

Bachelor’s degreeadvanced degree