Enterprise Business Analyst – 4-Month Contract

RAZR

Enterprise Business Analyst supporting pre-production loyalty implementations at RAZR, a marketing technology company. Building documentation, testing processes, and operational support for client onboarding.

Posted 8/6/2026contractRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in pre-production operational support for enterprise loyalty implementations, with strong capabilities in client testing coordination, issue analysis, and documentation creation. Proficient in establishing repeatable processes for testing, validation, and troubleshooting.

Highest-signal resume keywords

Enterprise Business Analyst ExperiencePre-Production Operational SupportClient Testing CoordinationIssue AnalysisDocumentation Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Testing CoordinationIssue AnalysisDocumentation CreationTroubleshooting ProcessesValidation Processes

Industry Keywords

Enterprise Loyalty ImplementationsClient Configuration IssuesInternal System IssuesQA CollaborationOperational Support

About the role

Key responsibilities & impact

Provide dedicated pre-production operational support for the Enterprise Loyalty implementation team as new capabilities are built and onboarded
Coordinate day-to-day client testing activities
Analyze inbound and outbound files to determine whether issues originate from client configuration or internal systems
Document findings through resolution
Develop and maintain internal support documentation and client-facing implementation guides
Attend implementation team standups and stay aligned with ongoing development work
Provide operational support to the Client Data & Platform Rules Product Owner and broader Support organization
Partner with QA on testing, validation, and issue triage
Establish repeatable testing, validation, troubleshooting, and issue-triage processes
Serve as the operational point of contact during client testing and validation

Requirements

What you’ll need

Experienced Enterprise Business Analyst
Ability to provide pre-production operational support for enterprise loyalty implementations
Ability to coordinate client testing activities
Ability to analyze inbound and outbound files
Ability to distinguish client configuration issues from internal system issues
Ability to create internal support documentation and client-facing implementation guides
Experience or ability to collaborate with QA on testing, validation, and issue triage
Ability to establish repeatable testing, troubleshooting, and operational processes
Ability to attend implementation team standups and stay current with development work

Benefits

Comp & perks

Equal Opportunity Employer
Remote work arrangement