Map and understand business processes through interviews, observations, and document analysis, identifying bottlenecks, redundancies, and inefficiencies.
Propose technological and automation solutions, assessing the impact, feasibility, and return on initiatives.
Apply an AI-driven perspective to identify opportunities for machine learning, cognitive automation, natural language processing (NLP), AI-enhanced RPA, and other AI uses.
Design future (to-be) process flows based on best practices in productivity, automation, and digitization.
Conduct data analyses and monitor operational metrics to support improvement proposals and measure results.
Collaborate with IT and innovation teams on prioritization, technical design, and solution implementation.
Promote a culture of continuous improvement and digital transformation within business areas.
Prepare executive reports and presentations with insights and strategic recommendations.
Requirements
Knowledge of automation and integration tools (Power Automate, UiPath, Make, Zapier, n8n, etc.).
Understanding of generative and predictive AI concepts applied to business.
Familiarity with design thinking and agile methodologies (Scrum, Kanban).
Ability to translate between technical and business language.
Analytical and systems thinking.
Curiosity and commitment to continuous learning.
Strong interpersonal communication and active listening skills.
Benefits
Meal allowance on the Caju card: R$ 48.53 per working day;
Health plan: Unimed (with co-pay) or Bradesco (without co-pay);
Dental plan;
Wellhub (Gympass);
Savings or investment incentive;
SESC partnership;
Birthday day off;
Profit-sharing according to the union agreement;
Funeral assistance from Grupo Zelo;
Hybrid work allowance without payroll deduction;
15 consecutive days of paternity leave;
Access to Alura courses;
Discounts on FIAP courses.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysismachine learningnatural language processingAI-enhanced RPAautomation solutionsprocess designproductivity improvementdigital transformationtechnical designbusiness process mapping
Soft skills
analytical thinkingsystems thinkinginterpersonal communicationactive listeningcuriositycommitment to continuous learningcollaborationpresentation skillsstrategic thinkingproblem-solving