Administrative Assistant, Collections/Negotiation

Ramos Benedetti Advogados

Auxiliar Administrativo negociando recuperação de créditos para assessoria jurídica brasileira. Regularizando débitos, registrando tratativas e apoiando demandas judiciais de inadimplência.

Posted 8/17/2026full-timeRibeirão Preto • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credit recovery and debt negotiation, with strong argumentation and negotiation techniques. Proficient in organizing legal actions and maintaining clear records of customer interactions.

Highest-signal resume keywords

Credit RecoveryDebt NegotiationNegotiation TechniquesOrganizational SkillsVerbal Fluency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Credit RecoveryDebt NegotiationKnowledge of Financial ProductsBasic Understanding of Legal Procedures

Soft Skills

Strong Argumentation SkillsActive ListeningAgilityProactiveResilientResults-Oriented

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

CollectionsDelinquency ManagementJudicial Actions

About the role

Key responsibilities & impact

Negotiate with delinquent customers, seeking effective and viable solutions to regularize outstanding debts
Record information in the system clearly and objectively, ensuring traceability of interactions
Support the legal team in organizing and forwarding judicial actions related to delinquency, when necessary
Conduct strategic negotiations with delinquent customers to regularize debts and recover receivables
Join a legal advisory team focused on credit recovery and delinquency management

Requirements

What you’ll need

High school diploma or equivalent
Proven experience in credit recovery, collections, or debt negotiation (considered an advantage)
Strong argumentation skills, verbal fluency, and active listening
Agility and organizational skills
Mastery of negotiation techniques and ability to handle objections
Knowledge of financial products and a basic understanding of legal procedures is a plus
Proactive, resilient, and results-oriented profile
Position open to candidates with disabilities (PwD)

Benefits

Comp & perks

Alelo meal voucher (VR/VA) – R$ 36.30/day
Health insurance
Dental plan
On-site cafeteria
Birthday day off
Relaxation/break room
Gympass membership
Care assistance (Auxílio Care)
Performance-based bonuses