Territory Management Consultant
EMC Insurance Companies
Leasing Consultant
Rainey Enterprises, LLC
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $24 per hour
Job Level
Junior
Tech Stack
Realm
About the role
- Serve as the first point of contact for prospective residents; provide information on availability, pricing, and community features
- Conduct property tours, showcasing units and amenities while explaining affordable housing program eligibility and options
- Assist applicants with completing leasing paperwork and guide them through eligibility verification processes
- Maintain leasing pipeline by following up with leads, scheduling tours, and meeting occupancy goals
- Ensure all leasing practices follow applicable regulations including HUD, LIHTC guidelines
- Process income certifications, recertifications, and other resident documentation for compliance
- Remain informed of changes in housing program rules and ensure proper communication with residents and applicants
- Collaborate with the compliance team and management to pass audits and program reviews
- Serve as a resource for current residents, addressing questions about lease terms, renewals, and policies
- Assist in resident retention initiatives, including coordinating renewal offers and promoting community engagement
- Maintain accurate documentation of leasing activities, resident records, certifications, and communications
- Utilize property management software to manage applications, generate reports, and update leasing data
- Support marketing efforts through online ads, social media content, and outreach material distribution
- Partner with the Property Manager and leasing team to achieve property leasing goals
- Participate in property inspections, audits, and compliance activities
- Contribute to team meetings and share insights on occupancy trends, marketing strategies, and resident feedback
Requirements
- 1–2 years of leasing, sales, or customer service experience; affordable housing experience strongly preferred
- Working knowledge of HUD, LIHTC programs and tenant eligibility guidelines
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree in a related field is preferred
- Bilingual in English and Spanish Preferred
- Strong understanding of affordable housing compliance and fair housing laws
- Proficiency in property management systems (e.g., Yardi, OneSite, or similar)
- Strong organization, time management, and communication skills
- Ability to multitask and thrive in a fast-paced, resident-facing environment
