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RACV

Retail Consultant

RACV

Retail Consultant at RACV assisting customers with insurance and travel products in Shepparton. Providing face-to-face and phone service while working part-time on a fixed rotating roster.

Posted 4/15/2026part-timeShepparton • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Providing exceptional service to our community
  • Assisting new or existing RACV members with enquiries
  • Providing assistance over the phone and face to face instore
  • Assisting with inbound home & motor insurance calls

Requirements

What you’ll need
  • Face to face customer service experience
  • Over the phone customer service experience
  • Prior experience achieving sales targets & KPI’s is highly regarded but not essential
  • Self-driven and motivated to succeed
  • Proficient in navigating through multiple systems
  • Enthusiastic, resilient, and committed to providing a positive member experience

Benefits

Comp & perks
  • 50% off Insurance policies
  • Free Roadside Assistance
  • Exclusive RACV Staff Discounts on Accommodation at all RACV Resorts

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceself-drivenmotivatedenthusiasticresilientpositive member experience