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Qureos

Live Chat Agent

Qureos

Live Chat Agent supporting daily administrative functions and customer inquiries for food and beverage business. Managing schedules, communications, and ensuring smooth operations.

Posted 7/31/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time-management skills while managing emails, calendars, and customer inquiries. Proficient in Microsoft Office and Google Workspace, with experience in data entry and maintaining accurate records.

Highest-signal resume keywords
Microsoft Office ProficiencyCustomer Service ExperienceOrganizational SkillsData Entry SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryOrder ProcessingInventory TrackingReport PreparationEmail ManagementAppointment SchedulingRecord MaintenancePOS System ExperienceSocial Media ManagementMultitasking
Soft Skills
Time ManagementProfessional CommunicationIndependence
Tools & Technologies
Google WorkspaceMicrosoft TeamsZoomSlackProject Management Tools
Certifications & Qualifications
High School DiplomaAssociate’s DegreeBachelor’s Degree
Industry Keywords
Virtual AssistantAdministrative AssistantCustomer Service RepresentativeSupplier CoordinationEvent Booking

About the role

Key responsibilities & impact
  • Manage emails, calendars, and appointments for management.
  • Respond to customer inquiries via email, phone, and chat in a professional manner.
  • Process orders, update customer information, and maintain accurate records.
  • Coordinate with suppliers, vendors, and delivery partners regarding orders and shipments.
  • Assist with inventory tracking and update stock records.
  • Prepare invoices, purchase orders, and basic reports.
  • Schedule meetings, staff shifts, and event bookings when needed.
  • Perform data entry and maintain digital filing systems.
  • Monitor online reviews and assist with social media messaging.
  • Support marketing efforts by updating menus, promotions, and promotional materials.
  • Handle other administrative tasks as assigned.

Requirements

What you’ll need
  • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
  • Previous experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or similar role preferred.
  • Excellent written and verbal communication skills.
  • Strong organizational and time-management abilities.
  • Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
  • Familiarity with Zoom, Microsoft Teams, Slack, and project management tools is an advantage.
  • Experience using POS systems or food ordering platforms is a plus.
  • Ability to multitask, work independently, and meet deadlines.
  • Reliable internet connection and a dedicated home workspace.

Benefits

Comp & perks
  • Competitive hourly pay
  • Flexible work schedule
  • Paid training and onboarding
  • Opportunities for professional growth and career advancement
  • Supportive and collaborative work environment
  • Paid time off and employee recognition programs (where applicable)