Customer Support Representative

Qureos

Customer Support Coordinator providing support to clients through inquiries and service coordination. Managing planning requests with a focus on organization and clear communication.

Posted 4/22/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Respond to client inquiries and provide timely, clear communication
Assist with researching options based on client preferences and needs
Coordinate service details and maintain accurate records
Review confirmations and ensure information accuracy
Manage multiple client requests and timelines efficiently
Provide follow-up support and assist with updates as needed

Requirements

What you’ll need

Strong communication and interpersonal skills
Customer service or support experience preferred
Ability to stay organized and manage multiple tasks
Comfortable working independently in a remote environment
Basic computer and online system proficiency
Detail-oriented with a focus on accuracy
Must be 18 years of age or older and authorized to work in the United States

Benefits

Comp & perks

Remote work environment
Structured onboarding and training resources
Access to internal tools and support systems
Ongoing team support and collaboration
Opportunities to build coordination and customer service skills
Flexible schedule within a remote work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

basic computer proficiencyonline system proficiency

Soft Skills

communication skillsinterpersonal skillscustomer serviceorganizational skillsability to manage multiple tasksdetail-orientedability to work independently