Media Operations Technician – On-Call

Qurate Retail Group

Media Operations Technician supporting QVC and HSN broadcast transmission, streaming, and media workflows onsite in West Chester, Pennsylvania. Monitoring channels, troubleshooting broadcast systems, and maintaining delivery quality across platforms.

Posted 8/11/2026part-timeWest Chester • Pennsylvania • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in monitoring and maintaining broadcast transmission quality, operating media operations systems, and troubleshooting technical issues in a live television environment. Proficient in managing media assets and providing operational support for broadcast projects.

Highest-signal resume keywords

Media Operations ExperienceBroadcast Video TroubleshootingServer-Based Broadcast OperationTechnical Production KnowledgeChannel Automation Configuration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Broadcast EngineeringVideo Signal TroubleshootingAudio Signal TroubleshootingMedia Asset ManagementChannel Playout OperationQuality Control ChecksTechnical SupportEquipment RepairSignal Chain UnderstandingServer-Based Systems

Soft Skills

Problem SolvingCommunicationTeam Collaboration

Tools & Technologies

Media Operations SwitchersZEUS SystemNOC DashboardBroadcast Network Devices

Industry Keywords

Television ProductionBroadcast OperationsControl Room ExperienceNetwork OperationsLive Streaming

About the role

Key responsibilities & impact

Monitor and maintain the health and quality of outbound transmission/streaming and inbound returns
Support additional live feeds and social media simulcast programming
Operate live and non-live channel playout
Execute live streaming to multiple platforms
Monitor system dashboards and troubleshoot issues
Conduct routine QC checks on software, processes, equipment, and incoming/outgoing video and audio signals
Prepare, record, ingest, archive, restore, and manage media assets and storage workflows
Perform service recovery during server-based playout and live shows, informing relevant departments via the ticketing system
Configure and operate Media Operations systems and applications, including channel automation and routing
Provide technical and operational support for new projects and proposals
Manage backup programming for additional channels
Repair and maintain broadcast-related equipment
Investigate and resolve technical and operational issues within transmission, MAM, control room, playout, graphics, camera, robotics, switcher, and router systems
Report shift status and record technical discrepancies and operational issues in the ZEUS system
Monitor the NOC dashboard and troubleshoot broadcast network devices

Requirements

What you’ll need

College degree, technical school, military training, or equivalent combination of training and experience
1+ years of recent engineering, control room, media operations, or network operations experience in a television broadcast environment
Experience operating Media Operations switchers and related equipment
Experience troubleshooting standard- and high-definition broadcast video and audio signals
Experience in a server-based broadcast operation
Understanding of analog and digital signal chains, video levels, and audio levels
Overall knowledge of television production processes, broadcast operations, and technical production requirements
Ability to work on elevated surfaces, stairs, and ladders
Ability to work in normal warehouse conditions, including hot, cold, dusty, or loud environments
Availability to work 1st, 2nd, and 3rd shifts on any day of the week

Benefits

Comp & perks

Competitive compensation
Paid time off
Employee assistance program
Parental leave
Paid volunteer hours
Amazing company discounts
Health care benefits starting on day 1
401(k)
Tuition reimbursement benefits
Reasonable accommodations/support throughout the employment process