Digital E-Commerce Specialist – CRO
Qurate Retail Group
full-time
Posted on:
Location Type: Hybrid
Location: Brugherio • 🇮🇹 Italy
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Highlight country website and apps improvements related to Search & Navigation, products discoverability, Product Recommendations, Ratings & Reviews, seamless purchase funnel to improve customer experience and increase conversion rate.
- Manage a website optimization roadmap at a country level aligned with the International one, including idea management, testing, tech requirements and reporting needs.
- Audit and analyse funnel metrics to address areas for growth in conversion rates.
- Support business initiatives and ensure good coordination and collaboration between the teams in various company departments.
- Partner with the A/B testing team to implement the testing program following the Optimization priorities.
- Track and resolve website "bug" issues trough close partnership with IT departments.
- Coordinate On-site Optimization projects across ecommerce teams, tech Product Managers and external vendors.
Requirements
- Bachelor’s degree in Economics, Marketing or related fields.
- At least 3 years experience in similar role in CRO, Digital and eCommerce fields.
- Experience with Optimization platforms such as Adobe Target, BazaarVoice, Jira, Confluence.
- Advanced knowledge of Analytics tool (Adobe Analytics or Google Analytics).
- Fluent in English and Italian.
- Ability to work in a fast-paced international environment.
- Must exhibit customer focus, aptitude for problem solving, good time management skills and positive attitude.
Benefits
- Competitive salary
- Internal Cafè & Canteen service every day.
- Corporate benefits & Corporate Wellness.
- Hybrid work.
- Volunteering initiatives and activities funded by the company.
- Paid time off.
- Employee assistance program.
- Parental leave.
- Paid volunteer hours.
- Company discounts!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
website optimizationconversion rate optimization (CRO)A/B testingfunnel analysisdata analysisproduct recommendationsratings and reviewsecommercecustomer experience improvementidea management
Soft skills
customer focusproblem solvingtime managementcollaborationcoordinationpositive attitudeadaptabilitycommunicationteamworkorganizational skills