support our 24x7 business with a diverse, global team
provide leadership throughout all phases of technology implementation and ongoing support
manage vendor relationships for QVC supported technologies
oversee QVC IT and Manage Services teams responsible for Unix, Linux, Enterprise Data Storage and Backup technologies
report to the Director of Infrastructure Engineering
lead the QVC IT and Offshore Manage Services teams - overseeing daily system administration operations and workflow
oversee change management processes using ServiceNow workflows
maintain the annual budget for assigned disciplines and oversee license management
ensure compliance with SOX and PCI requirements, collaborating with internal and external auditors to uphold the highest standards of security and stability
guide best practices and tool usage, ensuring adherence to technical standards in both on-premises and cloud environments on system administration and backup platforms.
Requirements
Minimum 5 to 7 years of managerial experience in a medium-to-large IT environment
Experience managing remote teams in 24x7 IT environment
Experience with Managed Service Providers and leading offshore teams
Experience developing long-term strategies and portfolios for system administration and backup (overseeing installations, upgrades, enhancements, and performance tuning)
Benefits
competitive compensation
paid time off
an employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UnixLinuxEnterprise Data StorageBackup technologiesCloud administrationServiceNowSystem administrationPerformance tuningChange managementVendor management