Qurate Retail Group

Senior Media Operations Technician – Master Control

Qurate Retail Group

full-time

Posted on:

Location Type: Office

Location: West Chester • Pennsylvania • 🇺🇸 United States

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Job Level

Senior

Tech Stack

React

About the role

  • The Senior Media Operations Technician is the technical lead and subject matter expert for the Media Operations Center to support the live broadcast and transmission
  • Work with multiple teams building relationships and communication to ensure the quality of our broadcast and functionality of broadcast equipment
  • Report to the Manager of Media Operations
  • Ensure the successful operation of transmission output and seamless delivery on all broadcast platforms and streams
  • Be the first responder to address any technical issues related to the broadcast, escalating to our engineering team
  • Mentor less experienced team members, promoting the development of an experienced team
  • Responsible for all incoming live and remote feeds and booking and scheduling of remote broadcasts
  • Maintain the output of all live and non-live channels and monitor the NOC dashboard to troubleshoot any broadcast network devices
  • Quality control and integrity checks of all incoming and outgoing video and audio signals
  • Provide troubleshooting and support for transmission, control room systems, still store, play out, graphics, cameras, robotics, switchers and routers
  • Perform equipment installation, maintenance, and debugging
  • Specify parts to be ordered for repairs and projects
  • Maintain transmission and communication systems to ensure maximum reliability for all QVC platforms

Requirements

  • A College Degree, Technical School, Military Training or equivalent combination of training and experience
  • 3+ years of recent leadership experience in engineering, media operations, or network operations in a television broadcast environment
  • Must have experience troubleshooting broadcast equipment and systems, and react quickly to critical situations that occur in live broadcast situations
  • Experience with component level troubleshooting and broadcast equipment, systems design, and installations is required.
  • Understanding of television production processes, broadcast operations, and technical production requirements
Benefits
  • Competitive compensation
  • Paid time off
  • Employee assistance program
  • Parental leave
  • Paid volunteer hours
  • Amazing company discounts
  • Health care benefits starting on day 1
  • 401(k)
  • Tuition reimbursement benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
troubleshootingbroadcast equipmentsystems designinstallationmaintenancedebuggingquality controlvideo signalsaudio signalscomponent level troubleshooting
Soft skills
leadershipcommunicationmentoringrelationship buildingproblem solvingteam collaborationcritical thinkingadaptabilityattention to detailtime management
Certifications
College DegreeTechnical School CertificationMilitary Training