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Customer Service Representative – Full Time Evenings
Qurate Retail GroupCustomer Service Representative at QVC handling inbound calls and resolving complex enquiries. Providing a supportive onboarding experience with a focus on brand advocacy.
About the role
Key responsibilities & impact- handle inbound customer calls
- resolve customers' often complex enquiries
- drive brand advocacy
- work towards achievable individual performance targets
- provide a supportive and seamless onboarding experience – which will include four weeks of training
Requirements
What you’ll need- experience interpreting and responding to customer questions
- experience using a computer is necessary in this role
Benefits
Comp & perks- home office options
- 30 days of annual leave
- QVC bike leasing
- comprehensive health program
- free parking
- subsidised cafeteria
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceproblem solvingcommunicationbrand advocacyperformance targetsonboarding supporttraining