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Customer Service Representative – Part Time Evenings
Qurate Retail GroupCustomer Service Representative providing world-class support for QVC customers via phone. Ensuring a positive experience and resolving inquiries effectively while working collaboratively in the team.
About the role
Key responsibilities & impact- Provide world class customer service as the welcoming friendly voice of QVC
- Handle inbound customer calls and resolve complex enquiries
- Work towards individual performance targets
- Participate in four weeks of supportive training for onboarding
Requirements
What you’ll need- Desire to deliver a first-class customer service experience
- Experience interpreting and responding to customer questions
- Experience using a computer
Benefits
Comp & perks- Home office options
- 30 days of annual leave
- QVC bike leasing
- Comprehensive health program
- Free parking
- Subsidised cafeteria
- Competitive compensation
- Paid time off
- Employee assistance program
- Parental leave
- Paid volunteer hours
- Company discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationproblem-solvingperformance target achievementinquiry resolutioninterpersonal skills