QA Performance Claims Specialist

Qurate Retail Group

QA Performance Claims Specialist reviewing and assessing product performance claims for QVC and HSN. Supporting stakeholder training and ensuring compliance with industry standards.

Posted 6/20/2026full-timeRemote • Florida, Idaho, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Review and assess proposed product performance claims against industry, regulatory, and company requirements in an unbiased, professional manner.
Validate claimed product features and benefits by analyzing technical substantiation such as clinical studies, technical data sheets, and testing reports.
Guide vendors on required claim support and ensure final approved claims align with the level of substantiation provided.
Partner with Legal to keep approved claims compliant with FTC requirements, truth-in-advertising standards, and expected customer experience.
Provide technical guidance, training, and root-cause-driven CAPA support to resolve recurring claim issues and strengthen stakeholder knowledge.
Track vendor and process performance to identify trends and drive corrective actions and QA process improvements that increase efficiency and speed to market.

Requirements

What you’ll need

Strong experience reviewing, analyzing, and interpreting complex technical documents, clinical studies, and large data sets to assess product performance claims, with a strong beauty background preferred.
Deep knowledge of performance claim substantiation methods, industry standards, and regulatory requirements including FTC, FDA, CPSC, and Prop 65.
Solid background in quality or technical environments, with 5+ years of experience applying quality standards and understanding how product claims and features impact customer experience.
Technical certification or relevant degree preferred, ideally in the physical or natural sciences.

Benefits

Comp & perks

competitive compensation
paid time off
employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysistechnical document reviewclinical study analysisperformance claim substantiationquality standards applicationCAPA supporttrend identificationQA process improvement

Soft Skills

communicationtrainingstakeholder engagementproblem-solving

Certifications

technical certificationdegree in physical sciencesdegree in natural sciences