Senior Manager, Retention Marketing

Qurate Retail Group

Lead retention marketing strategies at QVC Group focusing on email and mobile marketing programs. Develop and execute content strategies to enhance customer relationships and drive revenue growth.

Posted 6/19/2026full-timeWest Chester • New Jersey, Pennsylvania • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead the strategy and development of customer email and mobile marketing programs
Develop calendar-driven marketing (email/text/push) programs to guide incremental activity and revenue
Drive creative best practices utilizing quantitative and qualitative research
Utilize customer behavior data and analytics to improve strategic plans
Manage financial goals and budgets

Requirements

What you’ll need

Bachelor Degree in Marketing, Communications, or related field
7+ years of consumer direct marketing experience
Experience with marketing through multiple channels; email, website, catalog and direct mail
3+ years' experience managing staff coupled with proven record of ability to develop team
Strong creative, customer segmentation and analytical experience/background

Benefits

Comp & perks

competitive compensation
paid time off
employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

email marketingmobile marketingcustomer segmentationdata analyticsbudget managementcreative best practicesmulti-channel marketingdirect marketingstrategic planningquantitative research

Soft Skills

leadershipteam developmentcreativityanalytical thinkingcommunication

Certifications

Bachelor Degree in MarketingBachelor Degree in Communications