Digital Content Developer

Qurate Retail Group

Technical Lead for QVC/HSN Digital Content Development across platforms, managing content migration and collaboration with cross-functional teams.

Posted 4/26/2026full-timeWest Chester • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AEMJavaScriptjQueryPHP

About the role

Key responsibilities & impact

responsible for assigned category and event content migrating across our customer platforms
authorized to work in the Adobe Experience Management tool (AEM) and CMS, creating/building, scheduling and migrating content to QVC/HSN digital platforms
supports day-to-day content development for the complete customer funnel: Homepage, Product Detail and the purchasing experience through customer cart
create targeted Adobe Target campaigns via HTML, CSS, and JavaScript as well as knowledge of audience creation within Target
in partnership with cross-functional teams including UX and IT, enforces platform standards and processes
supports day-to-day compliance with key performance metrics including page load and weight, URL best practices and redirects
responds to INRs in real time, partnering with IT to solve website and app issues in the moment in order to preserve the customer experience
follows up with sr. leadership to explain issues and their resolution
manages the cadence of hourly offer updates on customer-facing digital platforms when required
collects and distills strategic direction and insights from key stakeholders: eCommerce, eMarketing, Copy, Design, UX, QA, UAT, Testing, and IT
provides technical expertise when working with Marketing and eCommerce teams in developing site and app content campaigns, A/B testing, new features implementation, and platform roll-out
identifies root cause issues within AEM/CMS and leverages expertise to identify and prioritize high-value platform enhancements
finds and communicates opportunities for tool enhancements that allow the team to be more efficient
authors detailed user documentation that serves as a how-to document for team members how to engage with AEM/CMS functionality
supports digital content team members with training, troubleshooting, and building content in some cases
this position has 24-hr. on-call responsibilities on a rotating basis
responds to INRs immediately and works alone or with IT to find a solution in real time

Requirements

What you’ll need

must have well-balanced sense of business, technology, information architecture, and UI design
must be able to work between Wednesday-Saturday from 3pm until 1am
understands capabilities of Web browsers and the constraints involved in designing and developing for online and multimedia platforms
ability to hand-author HTML and CSS to W3C standards (without relying on an editor)
proficient understanding: JavaScript, JQuery, HTML, CSS, and JSON
AJAX, PHP, JSP, broadband technology, video streaming, interactive TV, and other Internet technology a plus
excellent interpersonal and customer service skills; ability to work well within a team and on your own
excellent organizational skills with the ability to handle multiple tasks simultaneously; attention to detail and commitment to excellence
ability to make oral and written presentations
ability and confidence to present opinions and thoughts in a clear, unbiased manner
must possess leadership skills
must be a good motivator
strong collaborator with the ability to engage multiple stakeholders
able to work in a fast-paced, deadline-driven environment with ever-changing priorities and demands

Benefits

Comp & perks

competitive compensation
paid time off
employee assistance program
parental leave
paid volunteer hours
amazing company discounts
health care benefits starting on day 1
401(k)
tuition reimbursement benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HTMLCSSJavaScriptjQueryJSONAJAXPHPJSPAdobe Experience ManagementA/B testing

Soft Skills

interpersonal skillscustomer service skillsorganizational skillsattention to detailleadership skillsmotivationcollaborationpresentation skillscommunication skillsability to work independently