Director, Global Regulatory Compliance
Qurate Retail Group
full-time
Posted on:
Location Type: Hybrid
Location: West Chester • New Jersey • Pennsylvania • United States
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Job Level
About the role
- Lead the development, implementation, and continuous improvement of global regulatory compliance and product safety programs across all markets and channels
- Establish scalable, risk‑based compliance frameworks that adapt to evolving business models and sales channels (e.g., social, marketplace, resale)
- Design, implement, and govern world‑class regulatory compliance policies, procedures, and standards, including product testing, incident management, and recall processes
- Serve as the primary regulatory compliance subject‑matter expert, advising senior leadership and boards on product safety, consumer protection risk, and emerging regulations
- Own senior‑level engagement with global regulatory authorities (e.g., CPSC and other market regulators), including formal submissions, e‑filing requirements, and ongoing reporting obligations
- Direct global management of product safety incidents, including customer incident tracking, investigations, corrective actions, and execution of product recalls where required
- Partner with Merchandising, Legal, Supply Chain, QA, IT, and factory management to embed compliance standards into vendor onboarding, product creation, systems, and operational processes
- Lead preparation for and response to internal audits, external reviews, and any civil penalty or enforcement actions, driving remediation and sustainable program improvements
- Champion the use of data, technology, and AI to enhance hazard identification, trend analysis, and regulatory insight, ensuring robust data capture, storage, and reporting
- Build, lead, and develop a high‑performing global team and drive a culture of accountability, inclusion, and continuous improvement in compliance and product safety
Requirements
- Bachelor's degree in a relevant field (e.g., engineering, science, quality, supply chain, or related technical discipline)
- Minimum 5 years in quality management, product compliance, product development, manufacturing/design engineering, or quality engineering within a comparable consumer products environment
- Minimum 2 years managing a consumer product safety and regulatory compliance program within a retail, brand, or consumer products organization; 5+ years preferred
- Deep knowledge of consumer product safety and regulatory frameworks (e.g., CPSC, FTC, FDA, Prop 65, REACH and comparable international regulations)
- Proven experience developing and implementing global compliance policies, standards, and risk-based frameworks, including recall and incident management programs
- Demonstrated ability to interpret complex technical and legislative documents and translate them into clear operational requirements for cross-functional teams
- Strong analytical, data mining, and reporting skills, with high attention to detail and the ability to define problems, collect data, and draw sound conclusions
- Excellent influencing, communication, and presentation skills, with experience engaging senior executives, boards, vendors, and regulators
- Proven success leading cross-functional, global teams and driving consistent standards across different cultures, markets, and brands
- Preferred: Professional certifications in quality, compliance, or process improvement (e.g., CMQ/OE, Six Sigma) and experience with factory compliance, auditing, and corrective action programs
Benefits
- Competitive compensation
- Paid time off
- Employee assistance program
- Parental leave
- Paid volunteer hours
- Amazing company discounts
- Health care benefits starting on day 1
- 401(k)
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
regulatory complianceproduct safetyquality managementincident managementrecall processesdata analysisrisk-based frameworksproduct testingcompliance policiestechnical document interpretation
Soft Skills
communicationinfluencingpresentationanalytical skillsattention to detailcross-functional leadershipteam developmentaccountabilityinclusioncontinuous improvement
Certifications
Bachelor's degreeCMQ/OESix Sigma