Senior Operations Excellence Lead
Qurate Retail Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Focus on opportunities for process improvement, waste removal, and cost reduction across the QVC and HSN Network.
- Strategic planning, facilitating, and implementing continuous improvement events.
- Teaching, leading and coaching teams on Lean Six Sigma tools and methodology.
- Analyze alternatives, refine goals, plan a course of action to achieve the goals, integrate people and other resources to manage tasks, monitor progress to identify variances from plan or expected outcomes so that corrective actions can take place.
- Train network in areas of continuous improvement, including safety, quality, culture, and performance metrics.
Requirements
- 8+ years retail fulfillment experience, with operational process orientation, and understanding of warehouse management
- 4+ years experience in budgeting, financial management, labor planning and optimization
- Experience leading projects to guide cost savings and improve service to our customers through network and process improvements with our DCs, vendors, and transportation partners
- Subject matter expert in quality and operational controls, internal controls auditing, process improvement, organization, and operations flow design, and distribution systems
- Excellent performance in engagement, leadership, culture behavior, cost awareness, customer orientation, loyalty, organizational talent, conceptual, initiate, and "live" change
- Lean or Six Sigma training. Green Belt or Black Belt preferred.
Benefits
- competitive compensation
- paid time off
- employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Lean Six Sigmaprocess improvementbudgetingfinancial managementlabor planningoperational controlsinternal controls auditingoperations flow designdistribution systemsperformance metrics
Soft skills
leadershipcoachingstrategic planningengagementcustomer orientationorganizational talentchange managementcost awarenessconceptual thinkinginitiative
Certifications
Lean Six Sigma Green BeltLean Six Sigma Black Belt