Analyst

Quoris

Epic Grand Central Analyst providing essential support during go-live and post go-live phases for a Canadian healthcare organization. Focused on workflow optimization and system stability in a fast-paced environment.

Posted 4/29/2026contract🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide hands-on Epic Grand Central support throughout go-live and post go-live stabilization phases
Analyze, troubleshoot, and resolve Epic Grand Central issues in a timely manner
Collaborate with registration, patient access, and operational teams to validate workflow design and system performance
Support build, configuration, and optimization activities within the Epic Grand Central environment
Participate in go-live command center activities, issue tracking, and resolution workflows
Document issues, decisions, and resolutions in accordance with project standards
Partner with technical and clinical stakeholders to identify and address gaps in workflow design or system configuration
Support end-user adoption through at-the-elbow assistance, troubleshooting, and training reinforcement
Contribute to post go-live optimization efforts and long-term stabilization planning

Requirements

What you’ll need

Active Epic Grand Central certification required
3+ years of Epic Grand Central analyst experience
Hands-on experience supporting Epic go-live or post go-live stabilization efforts
Strong understanding of patient access, registration, and scheduling workflows
Ability to troubleshoot and resolve Epic configuration issues independently
Strong communication and collaboration skills across technical and operational teams
Ability to travel once per month as required
Must be eligible to work in the U.S. without sponsorship

Benefits

Comp & perks

Health, Dental, Vision
401k
Great culture/working environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic Grand Central supporttroubleshootingissue resolutionworkflow designsystem performancebuild configurationoptimizationdocumentationend-user adoptiontraining reinforcement

Soft Skills

communicationcollaborationproblem-solvingindependenceteamwork

Certifications

Epic Grand Central certification