Que

Project Manager – Enterprise Merchandise

Que

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $60,000 - $70,000 per year

About the role

  • As Project Manager- Enterprise Merchandise, you will be responsible for supporting Account Executives during the sales process by managing order-to-delivery for their clients.
  • Your roles and responsibilities are subject to change as we optimize our sales process. You will work directly with the US-based sales team and our Hong Kong-based project manager(s).
  • Partnership: proactively gathers deal info, finds answers, proposes solutions, and finds opportunities to decrease your operational tasks.
  • Accuracy: detail-oriented and upholds client expectations throughout the entire process.
  • Urgency: replies with a sense of urgency, advocates with vendors on behalf of the customer, organizes next steps at every touchpoint.
  • Customer Support: accountable for all issues, over-communicates with the customer, and manages any issues with confidence and compassion.

Requirements

  • Must have knowledge of Google Sheets. Preferred experience with a CRM (we use HubSpot).
  • Self-starter who is comfortable working in a fast-paced environment with few policies and procedures.
  • Must be extremely detail-oriented and operate with a sense of urgency.
  • Customer service oriented and customer obsessed.
  • Takes initiative to reply to customers with urgency.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Google SheetsCRMHubSpot
Soft Skills
detail-orientedsense of urgencycustomer service orientedself-starterinitiativeover-communicatesproblem-solvingcompassion