Que

Quality Assurance Director, Apparel – Mens/Womens

Que

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Define, implement, and lead the overarching Quality Assurance and compliance strategy for the Apparel product lifecycle, from concept through production and customer feedback.
  • Provide guidance and leadership to Merchandising, Sourcing, and Product Development teams to proactively identify, assess, and resolve complex quality and compliance concerns.
  • Ensure all apparel products adhere to design intent, advanced craftsmanship standards, fabric/material specifications, and rigorous global regulatory compliance for domestic and international markets.
  • Direct the application of advanced quality tools and methodologies (e.g., FMEA, Six Sigma, Root Cause Analysis) across new product development and manufacturing processes to identify and eliminate systemic quality risks.
  • Establish and maintain high-level quality governance, including defining global Test Protocols, inspection standards, pass/fail criteria, and sampling methodologies specifically tailored for textile, knit, and woven fabric applications.
  • Oversee the execution and auditing of testing and inspection plans across internal teams, manufacturing partners, and third-party laboratories to ensure consistent adherence to defined standards.
  • Lead the development and maintenance of quality governance for product performance, durability, and fabric integrity testing.
  • Stay ahead of evolving global regulations, certification standards, and industry best practices in textile and apparel manufacturing to ensure proactive compliance.
  • Cultivate and manage strategic, high-level relationships with global suppliers, manufacturing partners, and external inspection agencies to drive a culture of collaborative quality ownership.
  • Drive major defect reduction and continuous improvement initiatives, including setting company-wide quality KPIs and implementing robust supplier quality management programs.
  • Build, mentor, and lead a high-performing team of Quality Assurance and Compliance professionals, fostering their growth and development.

Requirements

  • Minimum of 10+ years of progressive experience in Quality Assurance, with at least 3-5 years in a Director-level or equivalent senior leadership role within the Apparel industry.
  • Proven experience in an online apparel retail environment, with broad exposure across diverse apparel product categories and assortments.
  • Deep expertise in fabric and textile science, garment construction, pattern quality, and manufacturing processes for various apparel categories.
  • Experience establishing, managing, and optimizing inspection and quality control processes at scale within a global manufacturing and supply chain environment.
  • Proven expertise in developing, implementing, and enforcing product testing and quality inspection protocols using internationally recognized methods (e.g., AQL standards).
  • Expert working knowledge of quality tools and advanced methodologies (e.g., FMEA, Root Cause Analysis, Statistical Process Control, Six Sigma).
  • Strong strategic understanding and application of Total Quality Management (TQM) principles in a dynamic production environment.
  • Demonstrated ability to drive substantial, measurable impact on key business metrics, including significant defect reduction and global supplier quality enhancement.
  • Extensive experience leading, mentoring, and developing a team of quality professionals.
  • Exceptional strategic thinking, structured executive communication, and proven cross-functional leadership skills across global teams.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Quality Assurancecompliance strategyadvanced quality toolsFMEASix SigmaRoot Cause AnalysisStatistical Process ControlTotal Quality Managementproduct testing protocolsinspection standards
Soft Skills
leadershipstrategic thinkingexecutive communicationcross-functional leadershipmentoringcollaborative quality ownershipproblem-solvingteam developmentrelationship managementcontinuous improvement