Quantiphi

Junior Machine Learning Engineer

Quantiphi

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

Junior

Tech Stack

BigQueryGoogle Cloud PlatformNumpyPandasPythonScikit-LearnSQLTableau

About the role

  • Lead the end-to-end process of churn analysis, from data extraction and cleaning to model development and deployment.
  • Develop and implement advanced statistical and machine learning models (e.g., survival analysis, classification models, time-series analysis) to predict customer churn with high accuracy.
  • Identify and analyze key churn indicators, patterns, and segments across various customer touchpoints and product usage data.
  • Conduct deep-dive analyses to uncover root causes of churn and identify actionable insights.
  • Translate analytical insights into concrete, data-driven retention strategies and actionable recommendations for product, marketing, sales, and customer success teams.
  • Design, implement, and analyze A/B tests and experiments for various retention initiatives (e.g., personalized communications, feature adoption campaigns, win-back programs).
  • Develop and maintain comprehensive dashboards and reports to track key churn and retention metrics, providing clear visibility into performance and trends.
  • Communicate complex analytical findings and strategic recommendations clearly and concisely to both technical and non-technical audiences through compelling data visualizations and presentations.
  • Partner closely with Business owners and Product Managers to identify product-led retention opportunities and inform roadmap decisions.

Requirements

  • Bachelor's or Master's degree in a quantitative field such as Data Science, Statistics, Mathematics, Computer Science, Economics, or a related discipline.
  • 2-3 years of progressive experience in data analysis, business intelligence, or data science roles, with a strong focus on customer churn analysis and retention strategies.
  • Proficiency in Data Analysis: Expert-level SQL skills for querying and manipulating large datasets.
  • Strong understanding and practical application of statistical modeling, hypothesis testing, regression analysis, time-series analysis, and various machine learning algorithms (e.g., Logistic Regression, Random Forests, Gradient Boosting, Survival Analysis) for predictive modeling.
  • Advanced proficiency in Python (Pandas, NumPy, Scikit-learn, Matplotlib, Seaborn) or R for data manipulation, statistical analysis, and model development.
  • Expertise in data visualization tools such as Tableau, Looker, Power BI, or similar platforms to create insightful dashboards and reports.
  • Hands-on experience with GCP services, particularly BigQuery for data warehousing and analytics.
  • Demonstrated ability to translate complex analytical findings into clear, actionable business recommendations that drive measurable results.
  • Strong understanding of customer lifecycle management, customer segmentation, and key business metrics (e.g., LTV, CAC, ARPU).
Benefits
  • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies.
  • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues.
  • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines.
  • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.
  • If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us !

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisstatistical modelinghypothesis testingregression analysistime-series analysismachine learningSQLPythonRdata visualization
Soft skills
communicationanalytical thinkingproblem-solvingcollaborationpresentation skillsstrategic thinkingactionable insightsdata-driven decision making
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