Technical Business Analyst

Qualysoft

Technical Business Analyst responsible for analyzing complex systems and improving workflows. Engaging with diverse international teams on technical solutions in a software development company.

Posted 5/18/2026full-timeBucharest • 🇷🇴 RomaniaSeniorLeadWebsite

About the role

Key responsibilities & impact

Will be responsible for analyzing complex technical systems and identifying business requirements to improve processes, workflows, and systems. This role requires excellent communication skills, infrastructure, security, technical knowledge, and a strong understanding of business processes.
Experience in compliance execution, including leading gap analyses, managing remediation plans, and maintaining evidence repositories in accordance with Ofcom requirements.
Experience working with CyberSec, IT Ops, and Corporate Security to align technical and policy requirements.
Strong Excel data analysis and reporting skills for tracking compliance metrics and presenting findings. Analyses data to identify trends, patterns, and insights.
Develop and implement technical solutions to improve processes and workflows.
Work closely with telecom platform owners, application owners, and technology teams to ensure that technical solutions meet TSR’s code of practice and requirements.
Provide technical expertise to support project management activities, including requirement gathering, gap analysis and validation.
Policy interpretation skill in translating security policies into operational controls and working with the operations teams through implementation.
Detailed understanding of the Telecom Security Act (TSA) and Code of Practice (CoP) measures, including how they apply to infrastructure, services, and compliance reporting.
Provide technical expertise to support project management activities, including requirement gathering, gap analysis and validation.
Knowledge of service classification, service scoping & hosting strategy especially for cross-border infrastructure, and the ability to assess compliance risks.
Ability to engage with internal and external stakeholders, including UK Corporate Security and Ofcom-facing teams **
Experience supporting audits, preparing programmed board updates, and contributing to governance artefacts

Requirements

What you’ll need

Bachelor’s degree in computer science, Information Technology, or a related field.
At least 8-9 years of experience in a technical business analyst role.
Strong understanding of infrastructure platforms ex. virtualization, management plane, and security.
Excellent communication skills, including the ability to effectively communicate technical information to non-technical stakeholders.
Strong analytical and problem-solving skills.
Proven experience in data analysis and visualization.
Experience with project management tools and methodologies.
Ability to work independently and manage multiple tasks simultaneously.
Knowledge of the telecom ecosystem preferred

Benefits

Comp & perks

Premium medical package
Lunch Tickets & Pluxee Card
Bookster subscription
13th salary/yearly bonuses
Enterprise job security with a startup mentality (diverse & engaging environment, international exposure, flat hierarchy) under the stability of a secure multinational
A supportive culture (we value ownership, autonomy, and healthy work-life balance) with great colleagues, team events and activities
Flexible working program and openness to remote work
Collaborative mindset – employees shape their own benefits, tools, team events and internal practices
Diverse opportunities in Software Development with international exposure
Flexibility to choose projects aligned with your career path and technical goals
Access to leading learning platforms, courses, and certifications (Pluralsight, Udemy, Microsoft, Google Cloud)
Career growth & learning – mentorship programs, certifications, professional development opportunities, and above-market salary

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisExcelgap analysisremediation planstechnical solutionscompliance executionservice classificationservice scopingsecurity policiesinfrastructure

Soft Skills

communication skillsanalytical skillsproblem-solving skillsstakeholder engagementindependent workmulti-tasking

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in Information Technology