Community Outreach and Client Care Coordinator

Qualicare Home Care

Community Outreach and Client Care Coordinator promoting services and managing client care at Qualicare Hamilton. Engaging with the community to build relationships and acquire referrals.

Posted 7/15/2026part-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, effective communication, and strategic outreach to drive business growth in the healthcare sector. Proficient in utilizing scheduling and CRM software to enhance service delivery and maintain accurate client documentation.

Highest-signal resume keywords

Client Relationship ManagementSales and Marketing ExperienceScheduling Software ProficiencyStrong Communication SkillsSocial Media Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceMarketing ExperienceSchedulingCustomer ServiceClient Documentation

Soft Skills

Organizational SkillsInterpersonal Skills

Tools & Technologies

Microsoft OfficeCRM SoftwareScheduling SoftwareSocial Media Platforms

Certifications & Qualifications

Valid Driver’s LicenseInsurance

Industry Keywords

HealthcareCommunity EngagementBusiness GrowthOutreach CallsCaregiving Services

About the role

Key responsibilities & impact

Promote Qualicare Hamilton’s services to community partners to drive business growth and generate referrals.
Respond to and manage incoming client inquiries and coordinate caregiving services.
Maintain up-to-date schedules for clients and caregivers using scheduling software.
Support outreach and brand visibility through social media and CRM tools.
Build, foster, and maintain strong relationships with clients, caregivers, and community stakeholders.
Conduct a minimum of 40 outreach calls or visits per week to promote Qualicare services.
Provide weekly updates and reporting on marketing activities and community engagement efforts.
Match clients with appropriate caregivers based on needs, skills, and geography.
Ensure accurate documentation of client information and service details.

Requirements

What you’ll need

Post-secondary education preferred, ideally in business, healthcare, or a related field.
2–3 years of experience in sales, marketing, scheduling, or customer service (healthcare experience an asset).
Strong organizational, communication, and interpersonal skills.
Proficient with Microsoft Office (Word, Excel, PowerPoint) and CRM/scheduling software.
Familiarity with social media platforms.
Reliable vehicle, valid driver’s license, and insurance required.

Benefits

Comp & perks

Bonus based on performance
Competitive salary
Flexible schedule
Opportunities for professional development
Supportive team environment
Opportunity to make a meaningful difference in the lives of clients and families