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Sales Strategy Senior Associate
PwCPwC sales strategy consultant designing customer journeys and engagement strategies. Improving retention, acquisition, and growth through data-driven client solutions.
Posted 8/11/2026full-timeNew York City • California, Illinois, New York, North Carolina • 🇺🇸 United StatesSenior💰 $77,000 - $202,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer experience strategy, customer journey analysis, and data interpretation to enhance client satisfaction and retention. Proven ability to develop customer-centric solutions and manage sales funnel processes effectively.
Highest-signal resume keywords
Customer Experience StrategyCustomer Journey AnalysisData InterpretationCustomer Relationship ManagementAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Data ManagementBusiness Process ImprovementSales Funnel OptimizationCustomer Engagement StrategiesTrend Analysis
Soft Skills
Intellectual CuriosityLearning AgilityBuilding Client ConnectionsCollaborationProblem Solving
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Customer SatisfactionCustomer RetentionClient RelationshipsCustomer AdvocacyClient Needs Analysis
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Analyze client needs to develop customer-centric solutions that enhance customer experience
- Design customer journey maps to create seamless and personalized experiences
- Utilize customer data management techniques to drive customer satisfaction and loyalty
- Conduct customer journey analysis to identify opportunities for improvement
- Implement customer engagement strategies to boost customer retention and advocacy
- Manage sales funnel processes to optimize customer acquisition and conversion
- Collaborate with teams to develop and execute customer experience strategies
- Interpret data to inform insights and recommendations for client projects
- Uphold professional and technical standards in all client interactions
- Navigate complex situations to deliver quality solutions and build client relationships
Requirements
What you’ll need- At least a Bachelor's degree
- At least 3 years of experience
- Preference for study in Computer Engineering, Information CyberSecurity, Computer and Information Science, Information Technology, Management Information Systems, or Computer Applications
- Analytical thinking and business process improvement
- Customer experience strategy and customer journey analysis
- Customer relationship management and customer retention
- Intellectual curiosity and learning agility
- Data interpretation and trend analysis
- Building meaningful client connections and anticipating team needs
- Up to 60% travel
- Must not require current or future PwC sponsorship through the H-1B lottery, except as permitted by PwC policy
Benefits
Comp & perks- Annual discretionary bonus
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- Holiday pay
- Vacation
- Personal and family sick leave